Gabriella Gomez
Graphic Design Student
Miami,FL
Overview
2
2
years of professional experience
2
2
Languages
Work History
Hostess and Server
Cafe Piazza
10.2024 - 05.2025
- Provided exceptional service to a high volume of daily customers.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
On Call Banquet Server
The Peabody Memphis
06.2024 - 09.2024
- Served guests with food and beverages in a positive and friendly manner.
- Provided information to help with food and beverage selections.
- Presented ordered choices promptly and efficiently.
- Maintained dining ambiance with an enthusiastic attitude.
Barista and Cashier
Carrington Oaks Coffeehouse
08.2023 - 05.2024
- Anticipated customer and store needs by constantly evaluating and assessing the environment for cues.
- Maintained a safe, clean, and professional workspace and appearance at all times.
- Took customers’ orders, prepared beverages, served food items, cleaned tables, and restocked bar for maximum efficiency.
- Assisted customers with any concerns that may have arisen, from coffee mistakes to dietary restrictions.
Receptionist
Ridgeway Country Club
12.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Graphic Design
Miami Dade College
Miami, FL05.2027
Skills
- Customer service
- Food service
- Restaurant experience
- Time management
- Communication skills
- Guest services
- Phone etiquette
- Effective multitasking
Timeline
Hostess and Server
Cafe Piazza
10.2024 - 05.2025
On Call Banquet Server
The Peabody Memphis
06.2024 - 09.2024
Barista and Cashier
Carrington Oaks Coffeehouse
08.2023 - 05.2024
Receptionist
Ridgeway Country Club
12.2022 - 08.2023
Graphic Design
Miami Dade College