Gabriella Guerra
Austin
Summary
Seasoned Escrow Officer with a proven track record at First American Title, adept in closing document preparation and fostering teamwork. Excelled in managing escrow accounts, and enhancing client relationships through superior service, resulting in significant repeat business. Demonstrates exceptional attention to detail and communication skills, vital for navigating complex real estate transactions.
Overview
8
8
years of professional experience
Work History
Escrow Officer
First American Title - National Commercial Service
07.2021 - Current
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
Escrow Assistant
Chicago Title Austin
01.2017 - 07.2021
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
Education
Bachelor of Science - Public Relations
University of Texas At Austin
Austin, TX05-2014
Skills
- Closing document preparation
- Title document review
- Real estate transactions
- Real estate closing processes
- Notary public certification
- Closing process management
- Funds disbursement
- Teamwork and collaboration
- Attention to detail
- Verbal and written communication
Timeline
Escrow Officer
First American Title - National Commercial Service
07.2021 - Current
Escrow Assistant
Chicago Title Austin
01.2017 - 07.2021
Bachelor of Science - Public Relations
University of Texas At Austin
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