Gabriella Hendricks
Cincinnati,Ohio
Summary
Strong passionate and social skills with 5+ years experience in leading and educating young adolescents to achieve educational and life goals. I have provided guidance, mentoring, and leadership to the youth. Efficient in communicating as a liaison between staff and customer service. I have led classroom instructions and assisted Intermediate students in subjects such as math, science, life and social skills. Mission-focused and take-charge facilitator with exceptional communication and problem-solving skills to achieve common goals for children with Autism. Strong communication and collaboration skills with team building. Excellent customer service experience achieved leadership roles and spearheaded youth programs. Strong leadership skills with comprehensive knowledge in strategies and methods to educate students. Interacting and accommodating children with intellectual and developmental disabilities.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Medical Necessity Advocate
Action Behavior Centers
Cincinnati, Ohio
06.2024 - Current
- Conducted quality assurance review of assessments and treatments for clients with Medicaid and Commercial Plans to ensure compliance during ABA Therapy
- Coordinated with BCBA and Clinical Director to optimize client care through effective treatment strategies
- Completed initial assessments and treatments for clients with Medicaid and Commercial Plans to support tailored care delivery
- Peer reviews with patients' current policy to ensure the team advocates appropriately to fit their individualized needs
Behavioral Health Advocate
Cigna
Cincinnati, OH
08.2023 - 06.2024
- Advocated for clients' mental health needs, coordinating personalized care plans to enhance treatment effectiveness.
- Developed effective solutions to address clients' challenges by reviewing behavioral health virtual and in-person therapy options for Autism, Eating Disorder, Mental health, and substance use.
- Educated clients about community resources and services, facilitating access to essential support for their mental health.
- Provided customer service by discussing medical and behavioral health information, ensuring clients understood their options.
- Maintained accurate documentation of client interactions and treatment outcomes.
Behavior Technician
Behavioral Intervention and Consulting
Montgomery, OH
02.2021 - 08.2023
- Implemented individualized behavior intervention plans for clients.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Collaborated with team members to develop effective strategies for client improvement.
- Maintained a positive learning environment to encourage client participation and growth.
- Created informational training meetings for staff to help maintain competency.
Education
Master of Arts - Applied Behavior Analysis
Ball State University
Muncie, IN05-2022
Bachelor of Arts - Communications / Developmental Disabilities
University of Cincinnati
Cincinnati, OH08-2019
Some College - Psychology
University of Cincinnati
Cincinnati, OH08-2026
Skills
- Client advocacy
- Treatment planning
- Behavior analysis
- Collaborative Care
- Resource Coordination
- Data analysis
- Problem resolution
- Social and emotional learning
- Child development
- Communication strategies
Certification
- Certificate in Developmental Disabilities
- Graduate Certificate in Autism Spectrum Disorder
Accomplishments
- Accountability Award at Action Behavior Centers
Affiliations
- Volunteer, Autism Speaks - Cincinnati, OH (2019-2021)
- Volunteer, March of Dimes - Cincinnati, OH (2018- present)
Relevant Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google (Docs, Slides, Sheets, Classroom, Meet)
- Cisco Finesse
- Salesforce
Timeline
Medical Necessity Advocate
Action Behavior Centers
06.2024 - Current
Behavioral Health Advocate
Cigna
08.2023 - 06.2024
Behavior Technician
Behavioral Intervention and Consulting
02.2021 - 08.2023
Master of Arts - Applied Behavior Analysis
Ball State University
Bachelor of Arts - Communications / Developmental Disabilities
University of Cincinnati
Some College - Psychology
University of Cincinnati