Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Leonard

Abington,MA

Summary

Friendly and engaging Customer Service Cashier with history of delivering excellent satisfaction in busy retail settings. Strong payment processing and client engagement skills to promote seamless operations.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Trucchi's Supermarkets
Abington, MA
04.2022 - Current
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered phone calls to assist customers with questions and orders.

Crew Member

McDonalds
Rockland, MA
10.2021 - 02.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Bridgewater State University
Bridgewater, MA
05-2028

Skills

  • Customer Service
  • Telephone management
  • Product Merchandising
  • Guest Services
  • Customer Satisfaction
  • Calm Demeanor
  • Payment Collection
  • Drawer management

Timeline

Customer Service Cashier

Trucchi's Supermarkets
04.2022 - Current

Crew Member

McDonalds
10.2021 - 02.2022

High School Diploma -

Bridgewater State University
Gabriella Leonard