Gabriella Malinconico
Keyport,NJ
Summary
Emergency Telecommunicator at Holmdel Township, skilled in handling crises and communicating clearly. Experienced in dispatching and entering data quickly, ensuring fast emergency responses. Known for staying calm under pressure and giving important instructions before help arrives, improving safety and response time. CPR certified and dedicated to saving lives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Emergency Telecommunicator
Holmdel Township
Holmdel , NJ
06.2022 - Current
- Communicated with police, fire, and EMS via two-way radios to provide information on calls when necessary.
- Received and evaluated emergency calls from the public; determined the nature of the call and provided necessary instructions.
- Assisted callers by providing pre-arrival instructions until help arrived at the scene.
- Entered information on computerized systems to verify locations and notify nearest responders.
- Advised personnel about accidents, weather conditions or other hazards.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Certified in CPR to provide First Point of Contact emergency assistance to callers.
- Performed administrative duties such as filing reports, entering data into computer system and maintaining logs.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Education
High School Diploma -
Keyport High School
Keyport, NJ06-2020
Skills
- Emergency response
- Two-way radio communication
- Computerized data entry
- Call evaluation
- Dispatch coordination
- CPR certification
- Incident reporting
- Public safety
- Attention to detail
- Effective communication
- Crisis management
- Multi-line telephone systems
- Stress tolerance
- Public safety awareness
Certification
- CPR ID#- 71D91D3
References
References available upon request.
Timeline
Emergency Telecommunicator
Holmdel Township
06.2022 - Current
High School Diploma -
Keyport High School
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