Gabriella Mitchell

• Welcomed patients and managed front desk operations in a busy dental office

• Scheduled appointments and coordinated patient follow-ups

• Prepared and reviewed treatment plans with patients

• Verified dental insurance eligibility and benefits

• Answered incoming and outgoing calls using a multi-line phone system

• Maintained patient records while ensuring HIPAA compliance

• Processed vehicle titles and registrations accurately to ensure compliance with state regulations.
• Coordinated title transfers and resolved discrepancies between documents and customer information.
• Managed documentation workflow, improving efficiency in processing times for title transactions.
• Assisted customers in understanding title requirements, enhancing overall service experience.
• Maintained comprehensive knowledge of DMV regulations to provide accurate guidance on title issues.
• Implemented tracking systems for pending titles, improving follow-up efficiency and customer satisfaction.

• Assisted customers in selecting vehicles based on needs and preferences.
• Collaborated with sales team to streamline inventory management processes.
• Maintained up-to-date knowledge of product specifications and dealership promotions.
• Handled customer inquiries and provided accurate information about financing options.
• Managed front desk reception and high call volume
• Scheduled appointments and delivered exceptional customer service
• Maintained a professional and welcoming environment

• Supervised staff and managed daily operations

• Handled scheduling, cash management, and customer concerns

• Built strong communication and multitasking skills

• Assisted in the Kitchen and delivery operations