Relationship Builder
Mazuma Credit Union
4001 Blue Pkwy 100, Kansas City, MO 64130
02.2023 - Current
- Handling lump sums of cash
- Providing helpful member service
- Balancing cash drawer daily and resolving discrepancies to provide accurate data regarding cash flow
- Answering member inquiries regarding account balances, transaction history, services charges, and interest rates in a timely manner
- Cross-selling products and services to meet customer needs and provide options
- Following up with members to gather feedback and provide additional assistance
- Training new hires