Gabriella Ramirez
San Jose,CA
Summary
Adaptable employee with knowledge of account development, brand management, and client relations. Highly motivated with experience in fast paced environments. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good worth ethic, and open to criticism and learning.
Overview
3
3
years of professional experience
Work History
Server
Jeff Deurson
Daly City, CA
11.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Yardhouse
San Jose, CA
01.2024 - 05.2024
- Communicating with guests, effectively creating interpersonal relationships.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Sales Associate
Oak & Fort
Livermore, CA
11.2022 - 03.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
San Jose State University
San Jose, CA05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Safe Food Handling
- Multitasking proficiency
- Guest Engagement
Languages
Spanish
Limited Working
Timeline
Host
Yardhouse
01.2024 - 05.2024
Server
Jeff Deurson
11.2023 - Current
Sales Associate
Oak & Fort
11.2022 - 03.2023
San Jose State University