Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriella Ramsey

Kansas City,MO

Summary

Detail-oriented professional with extensive experience in managing client bookings and appointments using industry-standard scheduling software. Skilled in providing exceptional customer service by ensuring seamless scheduling, timely communications, and personalized client interactions. Adept at handling multiple tasks efficiently, including rescheduling, managing cancellations, and addressing client inquiries, all while maintaining a focus on enhancing client satisfaction and operational efficiency. Proficient in optimizing workflow and contributing to the success of team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Licensed Esthetician

The Skin Clinic KC
Kansas City, MO
07.2022 - Current
  • Maintain a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discuss procedures and treatment options with clients.
  • Provide specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
  • Sterilize equipment for patient treatments.
  • Regularly use the Vagaro platform to book and manage client appointments, handle cancellations, and send automated reminders, contributing to an organized and efficient scheduling process.

Server

First Watch
Kansas City, MO
09.2018 - Current
  • Operate POS system to place orders, organize bills and manage complimentary items.
  • Strategically time check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Schedule numerous reservations and managed seating arrangements simultaneously in a high-traffic restaurant while maintaining calm, professional demeanor.
  • Quickly and clearly communicate dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Education

Associate of Arts -

Metropolitan Community College
Kansas City, MO
05-2022

Licensed Esthetician -

Summit Salon Academy
Kansas City, MO
06-2021

Skills

  • Strong Communication Skills
  • Cloud-Based Scheduling Knowledge
  • Appointment Scheduling
  • Sales and Customer Service
  • Computer Skills
  • Attention to Detail
  • Point of Sale Knowledge
  • Time Management

Certification

Cidesco Certification: Globally Licensed Esthetician

75 extra hours of hands on learning experience

Timeline

Licensed Esthetician

The Skin Clinic KC
07.2022 - Current

Server

First Watch
09.2018 - Current

Associate of Arts -

Metropolitan Community College

Licensed Esthetician -

Summit Salon Academy

Similar Profiles

CREATE PROFILE
Gabriella Ramsey