Gabriella Redstone
Tacoma,WA
Summary
Dynamic Shift Leader with expertise in team management and customer service. Proven ability to train staff and resolve conflicts, ensuring adherence to safety protocols and enhancing overall customer experiences.
Overview
3
3
years of professional experience
Work History
Shift Leader
Odyssey 1
Tacoma, Washington
05.2023 - Current
- Coordinated shift schedules to maintain optimal staffing levels during peak hours.
- Supervised daily operations and ensured team adherence to safety protocols.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer inquiries and complaints to enhance overall satisfaction.
- Managed inventory levels and ensured timely restocking of supplies and products.
Education
Associate of Applied Science - Political Science
Tacoma Community College
Tacoma, WA06-2026
Skills
- Inventory management
- Staff training
- Team management
- Assigning work
- Customer service
- Conflict resolution
- Critical thinking
Timeline
Shift Leader
Odyssey 1
05.2023 - Current
Associate of Applied Science - Political Science
Tacoma Community College