Gabriella Rendon
Trevor,WI
Summary
My name is Gabriella! I would be a great addition to your team. I am passionate and outgoing. I wove working with people and the outdoors. I have enthusiastic professional skills with experience in hospitality and customer service. Skilled in complaint handling and maintaining guest relations, contributing to operational efficiency and enhanced guest experiences. Hope to hear from you!
Overview
3
3
years of professional experience
Work History
Ski School Guest Services Associate
Vail Resorts Inc
Wilmot, WI
12.2023 - 02.2025
- Resolved guest inquiries efficiently, ensuring high satisfaction and loyalty levels.
- Collaborated with team members to enhance service delivery standards and operational efficiency.
- Maintained accurate records of guest preferences, enabling tailored services and improved guest relations.
- Assisted guests with booking reservations, resulting in higher occupancy rates.
Crew Member
Culvers
Antioch, IL
09.2021 - 08.2024
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Implemented cleanliness protocols to uphold hygiene standards in dining areas.
- Managed inventory levels, assisting in restocking supplies as needed.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Became familiar with products to answer questions and make suggestions.
- Operated kitchen equipment safely, adhering to health and safety regulations.
- Prepared food items accurately, maintaining quality standards during peak hours.
- Collaborated with team members to streamline order processing and reduce wait times.
Education
Bachelor of Science - Neuroscience
University Wisconsin- Eau Claire
Eau Claire, WI05-2026
Skills
- Patience and composure
- Complaint handling
- Payment processing
- Team player mentality
- Cash handling experience
- Hospitality experience
- Customer service
- Verbal and written communication
Timeline
Ski School Guest Services Associate
Vail Resorts Inc
12.2023 - 02.2025
Crew Member
Culvers
09.2021 - 08.2024
Bachelor of Science - Neuroscience
University Wisconsin- Eau Claire