Gabriella Reynolds
Matthews,NC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Server
The Rathskeller Restaurant & Bar
2023.08 - 2024.06
- Demonstrated strong multitasking skills by managing a maximum of 11 tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Food Service Worker
La Tavola Pizza Truck
2023.04 - 2023.09
- Greeted customers at counter to fulfill requests and answer questions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Cut over 50 pizzas during each pizza party.
Server
Amante Tacos and Spirits
2023.01 - 2023.06
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Tanning Consultant
Sun Tan City
2022.01 - 2023.04
- Contributed to upholding clean and hygienic environments by maintaining the cleanliness of tanning beds and rooms after each use.
- Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
- Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
- Supported the salon in achieving its financial and operational goals through consistently meeting or exceeding individual sales targets.
Receptionist
Overhead Door Company of Waterbury
2017.01 - 2021.09
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
Education
Bachelor of Science - Psychology
East Carolina University
Greenville, NC05.2025
High School Diploma -
Pomperaug Regional High School
Southbury, CT06.2019
Skills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Strong Work Ethic
- Sales Techniques
- Reliability
- Multitasking Abilities
- High Energy and Stamina
Timeline
Server
The Rathskeller Restaurant & Bar
2023.08 - 2024.06
Food Service Worker
La Tavola Pizza Truck
2023.04 - 2023.09
Server
Amante Tacos and Spirits
2023.01 - 2023.06
Tanning Consultant
Sun Tan City
2022.01 - 2023.04
Receptionist
Overhead Door Company of Waterbury
2017.01 - 2021.09
Bachelor of Science - Psychology
East Carolina University
High School Diploma -
Pomperaug Regional High School
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