Gabriella Ruiz
New York
Summary
Friendly and reliable with experience in customer service, retail, and hospitality. Skilled at handling multiple tasks in fast-paced environments while staying organized and attentive to customer needs. Strong communicator with a welcoming presence and a team player who works well with others to keep daily operations running smoothly and efficiently.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Sales Associate & Operations
Alo Yoga
New York
10.2024 - Current
- Serve as a primary point of contact for customers, delivering a welcoming and professional in-store experience.
- Manage daily operations including opening/closing procedures, cash handling, and inventory tracking.
- Assist clients with product recommendations while maintaining a calm, service-oriented approach in high-traffic periods.
- Support scheduling, team coordination, and operational tasks to ensure smooth store performance.
- Collaborate with leadership on sales tracking, performance metrics, and team goals.
- Contribute to hiring efforts by reviewing resumes and coordinating interviews.
Crew Member
Just Salad
New York
06.2024 - 08.2024
- Delivered efficient, friendly service while managing high-volume customer interactions.
- Handled register transactions and maintained accuracy during peak hours.
- Ensured cleanliness, organization, and adherence to food safety standards.
- Coordinated online and in-store orders, demonstrating strong attention to detail.
Server/Customer Service Cashier
El Castillo de Jagua
New York
06.2023 - 08.2023
- Provided attentive service and maintained a professional, welcoming environment for guests.
- Managed POS system, processed payments, and handled takeout orders efficiently.
- Supported team operations through multitasking and maintaining organized workflow.
- Built relationships with repeat customers, enhancing overall guest satisfaction.
Education
Bachelor of Science - Biology And Nutrition
Syracuse University
Syracuse, NY 08.2023 - 04.2026
Beacon High School
New York, NYSkills
- Appointment Scheduling & Calendar Management
- Point of Sale (POS) Systems
- Customer Service & Conflict Resolution
- Multitasking in Fast-Paced Environments
- Administrative Support
- Bilingual: English & Spanish
- Team Collaboration & Communication
- Time Management & Organization
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Top Sales Performer (“Big Baller” Award – Alo Yoga)
- Honor Roll / Dean’s List
- First Aid Club, Latin Club
- Volunteer Experience
Timeline
Sales Associate & Operations
Alo Yoga
10.2024 - Current
Crew Member
Just Salad
06.2024 - 08.2024
Bachelor of Science - Biology And Nutrition
Syracuse University
08.2023 - 04.2026
Server/Customer Service Cashier
El Castillo de Jagua
06.2023 - 08.2023
Beacon High School