Summary
Overview
Work History
Education
Skills
Timeline
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Gabriella Snyder

Killeen,Texas

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Outgoing and detail-oriented professional with a proven history of resourcefulness and reliability. Trained in Toast POS software and customer service. Skilled at customer service with dedication to efficiency and accuracy. Offering excellent communication and good judgment.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Chic French Bakery
08.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Cashier/ Busser/ Server

IPho Vietnamese Cuisine
08.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor Of Social Science - Social Sciences

Central Texas College
Killeen, TX

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Customer Complaint Resolution
  • Product Knowledge
  • Customer Focus
  • Problem-Solving
  • Honest and Dependable
  • Adaptable and Flexible
  • Creative Thinking
  • Order coordination

Timeline

Customer Service Cashier

Chic French Bakery
08.2023 - Current

Cashier/ Busser/ Server

IPho Vietnamese Cuisine
08.2022 - 04.2023

Bachelor Of Social Science - Social Sciences

Central Texas College

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Gabriella Snyder