Alexia Aldebol
Orlando
Summary
Detail-oriented Billing Coordinator with extensive experience in hospital revenue cycle operations, including insurance verification, prior authorizations, claim corrections, payment posting, and documentation accuracy. Adept at resolving discrepancies, maintaining HIPAA-compliant records, and collaborating with clinical, financial, and authorization teams to ensure timely and accurate billing. Strong customer-service background combined with excellent organizational, administrative, and workflow-coordination skills.
Dedicated professional with expertise in high-volume data entry and cross-department coordination. Known for accuracy in documentation and process improvement, ensuring seamless billing workflows and exceptional patient support.
Overview
13
13
years of professional experience
Work History
Acting Instructor / Front Desk Administrator / Social Media Consultant
The Maile School
Orlando
09.2019 - Current
- Managed front desk operations, scheduling, payments, and contracts.
- Guided curriculum-based acting and modeling classes for youth.
- Provided private coaching sessions and parent business consulting.
- Coordinated tours, sales, Zoom classes, and social media marketing.
Sales/Sleep Expert
Mattress Firm
Orlando
04.2019 - Current
- Serve as trusted sleep authority with strong product knowledge.
- Drive high sales performance and uphold KPIs.
- Resolve customer concerns, process transactions, and maintain long-term relationships.
- Increase brand awareness using social media.
- Ensure safety, proper merchandising, and operational efficiency.
Finance Administrative & Billing Specialist
Regional Hospital
Orlando
01.2019 - Current
- Manage high-volume billing workflows, insurance corrections, and payment posting.
- Coordinate with authorization teams, financial counselors, and clinical departments.
- Resolve insurance discrepancies and support revenue cycle operations.
- Sustain HIPAA compliance and documentation accuracy.
Former Business Owner - Operations, Community Partnerships & Event Coordination
Fantasea Character Co.
Orlando
03.2019 - 05.2023
- Coordinated event operations, community partnerships, and client relations.
- Managed hiring, staff training, safety protocols, and performer professionalism.
- Oversaw contracts, billing, marketing, and social engagement.
- Built partnerships with City Hall of Lake Nona, Christmas FL, Lake Minneola, Groveland & Clermont.
Financial Counselor / Patient Advocate / Social Media Advisor
Parallon
Ocala
10.2014 - 05.2022
- First point of contact for patients; advocate during financial counseling.
- Guide patient flow using Patient Express Tracker.
- Advise on insurance, financial responsibility, and pre-surgical requirements.
- Develop protocols with Directors and corporate leaders.
- Collect demographics, verify insurance, obtain authorizations.
- Communicate with patients, families, case managers, and medical staff across multiple departments.
Administrative Assistant / Office Coordinator
Various Employers
Orlando
01.2013 - 01.2016
- Provided scheduling, communication, and operational support.
- Managed data entry, documentation, reporting, and client service.
- Proficiency in Microsoft Windows and Office products.
Education
Mass Communication -
Valencia College
High School Diploma -
Orlando, FLSkills
Administrative & Coordination Skills
- High-Volume Data Entry
- Workflow Optimization
- Cross-Department Coordination
- Scheduling & Calendar Management
- Process Improvement
- Documentation Accuracy
- Contract & Policy Compliance
- Customer Service & Patient Support
- Staff Training Support
- Front Desk & Office Operations
Technical Skills
- Microsoft Office Suite (Excel, Word, Outlook)
- Electronic Health Record (EHR) Systems (Epic, Cerner, Athena, etc)
- Billing Software & Claims Platforms
- Database & CRM Management
Awards
- 2020 Service of Excellence Award, HCA Hospital, 01/01/20
- Top 5 Sales in Orlando District, Mattress Firm, 12/01/24
Timeline
Acting Instructor / Front Desk Administrator / Social Media Consultant
The Maile School
09.2019 - Current
Sales/Sleep Expert
Mattress Firm
04.2019 - Current
Former Business Owner - Operations, Community Partnerships & Event Coordination
Fantasea Character Co.
03.2019 - 05.2023
Finance Administrative & Billing Specialist
Regional Hospital
01.2019 - Current
Financial Counselor / Patient Advocate / Social Media Advisor
Parallon
10.2014 - 05.2022
Administrative Assistant / Office Coordinator
Various Employers
01.2013 - 01.2016
Mass Communication -
Valencia College