Gabriella Toribio

• Demonstrated strong multitasking skills by managing multiple orders without compromising service quality.
• Served food and beverages promptly with attention to customer needs.
• Worked with Toast POS system to place orders as quick as possible- especially when lines were going out the door.
• Collaborated with team members and led them during busy shifts for smooth workflow and excellent customer experiences.
• Trained new employees and delegated daily tasks and responsibilities.
• Managed shift operations, such as sending people on their breaks, opening and closing up the restaurant, and the cash drawer.
• Addressed customer complaints or concerns professionally, for easy resolution and maintaining positive relationships.

Reasons for leaving: Needing more flexible hours during the week to accommodate lack of help in babysitting (I am a mom of two). Looking for better pay as well.

• Multitasking ability with things such as: Ensuring lines out the door flowed efficiently as possible by placing orders; tables bussed and cleaned as soon as guests left, pastries and coffee handed out promptly, phone call orders answered promptly, etc.
• Ability to work with square POS system
• Cultivated warm relationships with regular customers, and keeping a positive attitude- This was a very important part of Horse Shoe
• Performed opening and closing duties, ensuring the dining area was prepared for the next day
• Set positive tone for entire dining experience as first point of contact for incoming guests.

Reason for Leaving: Owner's closing down restaurant and moving back to Japan! I absolutely loved working here

• Demonstrated strong multitasking skills by answering phone calls, in house orders, waiting tables, making cocktails, serving beer, cooking food on the line, etc.
• Bussed and reset tables to keep dining room and work areas clean.
• Worked with square POS system to place orders
• Assisted in training new hires
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Reason for Leaving: Started working at Horse Shoe due to Better pay, more flexible hours needed due to life circumstances at time , and wanting to get back into the cafe work environment

• Served and made coffee/espresso drinks in a fast and efficient manner, often to long lines of people.
• helped in training new hires
• Closed and opened the cafe; maintaining health code cleaning standards, rotation of old to new pastries, frozen breakfast sandwiches, bagels, etc.
• Worked with POS system
• communicated with upper management for seamless daily workflow

Reason for leaving: Started working at Jonny Boston's due to better hours, increased pay, and ability to walk to work