Organized and efficient Office Operations Assistant known for high productivity and completing tasks with precision. Specializes in administrative support, data entry, and schedule management. Excels in communication, teamwork, and problem-solving to enhance office operations.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Office Operations Assistant
Ascension Medical Pulmonary and Critical Care
Austin, Texas
07.2026 - Current
Coordinated daily office operations and maintained efficient workflow for clinical staff.
Assisted in scheduling patient appointments and managing provider calendars effectively.
Processed medical records and ensured compliance with healthcare regulations diligently.
Supported billing processes by verifying insurance information and patient data accurately.
Certified Patient Care Technician (CPCT)
Dell Seton Medical Center At The University Of Texas
Austin, USA
06.2023 - 06.2026
Maintained accurate, confidential patient records using electronic health record (EHR) systems to ensure compliance and support quality care
Maintained accurate and confidential patient records using electronic health record (EHR) systems
Coordinated communication between patients, nurses, and providers to enhance patient care and streamline daily operations
Ensured compliance with safety, privacy, and infection control policies (HIPAA)
Facilitated onboarding and training of new staff, promoting adherence to procedures and improving workflow efficiency
Assisted with front desk responsibilities, including answering calls, greeting visitors, and directing inquiries
Education
Associate of Arts (A.A) -
Northeast Lakeview College
Live Oak, TX
08.2016 - 05.2020
High School Diploma -
Judson Early College Academy
Live Oak, TX
Skills
Electronic health records
Appointment scheduling
Insurance verification
Data management
Microsoft Excel
Microsoft Word
Patient intake coordination
Remote communication
Organizational Strengths
Time management
Multitasking in fast-paced environments
Attention to detail
Confidentiality (HIPAA compliance)
Maintained accurate and confidential patient records using electronic health record (EHR) systems
Monitored and documented patient information with strong attention to detail and data accuracy
Coordinated communication between patients, nurses, and providers to support efficient daily operations
Assisted with front desk responsibilities, including answering calls, greeting visitors, and directing inquiries
Supported onboarding and training of new staff, ensuring adherence to procedures and workflow efficiency
Ensured compliance with safety, privacy, and infection control policies (HIPAA)
Timeline
Office Operations Assistant
Ascension Medical Pulmonary and Critical Care
07.2026 - Current
Certified Patient Care Technician (CPCT)
Dell Seton Medical Center At The University Of Texas
Medical Assistant/Front Office/Back Office Arizona at Arizona Kidney Disease and Hypertension Center (AKDHC)Medical Assistant/Front Office/Back Office Arizona at Arizona Kidney Disease and Hypertension Center (AKDHC)