Gabriella Valerio
Little Elm,TX
Summary
Hardworking reliable employee with multitasking and time management abilities and about 4 years of customer service experience. Devoted to giving every customer a positive and memorable experience. Self motivated with a superior work ethic and strong attention to detail. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette.
Overview
3
3
years of professional experience
Work History
Receptionist
La Quinta
Little Elm, TX
09.2023 - 04.2024
- Informed housekeeping staff of any special requests made by guests.
- Scheduled and confirmed reservations.
- Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Work with coworkers to update and share information so shifts can run smoothly
- Provided excellent customer service to all guests by responding promptly to their requests or concerns.
Delivery Driver
Tiff's Treats
Little Elm, TX
08.2022 - 09.2023
- Anticipated customers needs, providing them with excellent customer service while upholding brand standards.
- Operated software on various devices including register, computer, and phone.
- Tray cookie dough, Grab extras for orders, and Packaged cookies.
- Stock various store inventory.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Food Service Worker
The snow cone lady
Frisco, TX
04.2021 - 08.2022
- Made custom snow cones to the customers liking.
- Used communication skills to work with team members.
- Operated POS system transactions that include cash, credit, returns, and refunds to ensure seamless and accurate cash flow.
- Stocked items to ensure seamless transition from kitchen to customer in a efficient manner.
Barista/Cashier
United Market Street
Frisco, TX
10.2021 - 04.2022
- Prepared custom drinks and food for customers.
- Greeted customers and operated cashier.
- Ensured the Starbucks lobby was clean and condiment bar was stocked.
- Balanced daily transactions on a computerized POS system.
- Maintained a clean, organized inventory and curated displays.
Education
High school diploma -
Little Elm High School
05.2022
Skills
- Customer service
- Excellent with technology and various software
- Communication skills
- Barista Experience
- Client relationship building
- Cash Handling
- Food Service
- Delivery Driver
- Time Management Skills
- Team player
- Fast learner
- Equipment Operation
- Data Entry
- Scheduling
- Multitasking and Prioritization
- Verbal and Written Communication
Timeline
Receptionist
La Quinta
09.2023 - 04.2024
Delivery Driver
Tiff's Treats
08.2022 - 09.2023
Barista/Cashier
United Market Street
10.2021 - 04.2022
Food Service Worker
The snow cone lady
04.2021 - 08.2022
High school diploma -
Little Elm High School
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