Gabriella Zwickel
New Windsor,NY
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
Work History
Server
ABC Pizza
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Telecaller
Ted Clark Associates
06.2022 - 08.2022
- Consulted with professionals to assess business needs and facilitate smooth on-boarding process.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Answered calls, took messages, and transferred calls to correct individuals.
- Recorded and updated customer information in online systems.
Cashier
McDonald's
10.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Server
Camp Olmsted
06.2019 - 11.2019
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Cornwall Central High School
New Windsor, NY06.2021
Skills
- Team Development
- Conflict Management
- Great Critical Thinking Skills
- Excellent Listening Skills
- Team Collaboration
Hobbies
Criminology: Loves to learn about the patterns of crime and how they tie into human behavior and culture. Understanding those labeled deviant is a goal to progress on throughout the academic semesters.
Music: Plays piano and ukulele, and sings. Music serves as a form of peace, and is one of the greatest passions.
Psychology: Learning to emphasize with others and understand the nuances of circumstance and human activity is a significant source personal growth The mental health of others and the conditions of psychological nature are apparent in every aspect of life, and recognizing the humanity of others is essential to forming healthy relationships with others.
Accomplishments
- Achieved Dean's List recognition for three semesters by exhibiting consistent devotion to academic success.
Timeline
Server
ABC Pizza
05.2023 - Current
Telecaller
Ted Clark Associates
06.2022 - 08.2022
Cashier
McDonald's
10.2019 - 02.2020
Server
Camp Olmsted
06.2019 - 11.2019
High School Diploma -
Cornwall Central High School
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