Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Alexander

Commerce City,CO

Summary

Experienced professional with a solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Avis Budget Group
Denver, Colorado
06.2025 - 08.2025
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided excellent customer service to resolve customer complaints promptly.

Restaurant Team Member

Pizza Hut
Commerce City, CO
04.2022 - 12.2024
  • Collaborated with team to deliver timely service of items.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Operated kitchen equipment safely and efficiently.
  • Greeted customers and provided menus.
  • Trained new employees on restaurant procedures and plating techniques.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Cleaned cooking equipment after use according to safety protocols.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Performed opening side work duties including setting up dining area for guests arrival.

Cook

Wolfgang Puck Bar & Grill
Denver, CO
05.2024 - 07.2024
  • Executed proper techniques when preparing menu item ingredients.
  • Replenished food items from inventory and rotated ingredients.
  • Used standardized recipes and other instructions to prepare food.
  • Made meals in accordance with company standards and requirements.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Education

Bachelor of Arts - Crime And Social Justice

Xavier University of Lousiana
New Orleans, LA
05-2028

Skills

  • Complaint handling
  • Equipment cleaning
  • Guest experiences
  • Customer interaction
  • Cleanliness standards
  • Strong teamwork
  • Food safety
  • Order taking
  • Food preparation
  • Menu memorization
  • Proper equipment operation
  • Cash handling expertise
  • Kitchen cook lines

Timeline

Customer Service Representative

Avis Budget Group
06.2025 - 08.2025

Cook

Wolfgang Puck Bar & Grill
05.2024 - 07.2024

Restaurant Team Member

Pizza Hut
04.2022 - 12.2024

Bachelor of Arts - Crime And Social Justice

Xavier University of Lousiana