Gabrielle Bartley
Edmond,OK
Overview
6
6
years of professional experience
Work History
Service Advocate
Target
07.2023 - Current
- Supported team members, fostering a collaborative and productive work environment.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
- Enhanced client retention through exceptional service delivery and proactive communication.
- Exceeded performance metrics consistently by prioritizing tasks effectively and efficiently.
- Managed high call volumes while maintaining quality service standards and positive customer interactions.
Door Knocker
Americans For Prosperity
06.2024 - Current
- Built trust among potential voters using active listening skills and addressing concerns thoroughly.
Intern
Senator Adam Pugh
01.2024 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in the legislative process.
- Interacted with constituents by phone, email, or in-person to provide information.
Tumbling Instructor
Nicoles Gymnastics Academy
08.2018 - 12.2018
- Communicated teaching schedule and cleaning needs with custodial and front-desk staff with regularity.
- Provided one-on-one support for students experiencing difficulty mastering specific techniques or overcoming challenges within the sport of tumbling.
- Improved student performance with thorough evaluations and constructive feedback.
- Remained mentally focused despite potential distractions that arose.
- Encouraged team members to support one another and gave positive reinforcement wherever possible.
Education
Bachelor of Science - Political Science
University of Central Oklahoma
Edmond, OK05.2025
Associate of Science - Social Sciences
Northern Oklahoma College
Enid, OK05.2022
High School Diploma -
Chisholm High School
Enid, OK05.2020
Skills
- Decision-making skills
- Customer service background
- Complaint Handling
- Complex Problem-Solving
- Policy evaluation
- Proofreading
- Economic understanding
- Excel
Turning Point USA
Secretary of student chapter 2022-2023
Vice President of student chapter 2023- Current
Leadership Institute Training
Scholarship Attendee for LI training Oct 2023, Boston, MA
Legislative Page
Legislative page for House of Representatives in 2018, 2019, and 2020.
Timeline
Door Knocker
Americans For Prosperity
06.2024 - Current
Intern
Senator Adam Pugh
01.2024 - 05.2024
Service Advocate
Target
07.2023 - Current
Tumbling Instructor
Nicoles Gymnastics Academy
08.2018 - 12.2018
Bachelor of Science - Political Science
University of Central Oklahoma
Associate of Science - Social Sciences
Northern Oklahoma College
High School Diploma -
Chisholm High School