Gabrielle Beres
180 S. Oakland Grove,IL
Summary
Dynamic bartender with a proven track record at Jojo's Bar N Grill, excelling in customer service and beverage preparation. Known for building loyal clientele through engaging interactions and responsible alcohol service. Highly reliable team player, adept at managing inventory and maintaining cleanliness, ensuring a vibrant and welcoming bar environment.
Overview
13
13
years of professional experience
Work History
Bartender
Jojo's Bar N Grill
03.2019 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of bar area and equipment.
- Engaged with customers to enhance their dining experience through personalized service.
- Managed inventory levels by tracking supplies and ordering as necessary.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Cashier/cashier Assistant
Sal's Beverage World
05.2013 - 03.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in inventory management, ensuring stock availability and organization.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and best practices.
- Monitored cash drawer accuracy, ensuring compliance with financial protocols.
- Collaborated with team members to maintain a clean and organized workspace.
- Developed strong customer relationships, fostering repeat business through exceptional service.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Centennial Regional High School
Greenfield Park, Quebec, Canada06-1991
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
- Payment processing
- Cash register operation
- Alcohol awareness
- Food service
- Beverage preparation
- Inventory
- Classic cocktails
- Food running
- Changing beer kegs
- Food preparation
- Garnishing drinks
- Safe service compliance
Timeline
Bartender
Jojo's Bar N Grill
03.2019 - Current
Cashier/cashier Assistant
Sal's Beverage World
05.2013 - 03.2017
High School Diploma -
Centennial Regional High School