Gabrielle Bodkins
North Port,FL
Summary
Started serving career right after high school at Applebee's bar and grill. Quickly became a lead server with hard work and dedication. Along with memorizing the menu and upselling. I worked closely with co-works as a team player and always having a positive attitude. Working with others and the public everyday has taught me many valuable skills such as, working at a fast and effective pace, responsibility, and time management. Always ready to take on extra responsibility to meet team goals. In my opinion business has always been about building strong relationships. When a strong relationship is built success will surely follow.
Overview
8
8
years of professional experience
Work History
Server
The Twisted Fork
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Lead Server
Zeke's Uptown Bar & Grill
05.2018 - 03.2020
- Mentored new servers, sharing best practices for exceptional service and fostering positive work environment.
- Maintained clean and organized dining areas, ensuring pleasant atmosphere for guests at all times.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
Lead Server
Applebee's Grill + Bar
03.2016 - 05.2018
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
High School Diploma -
Newark High School
Newark, OH05.2015
Skills
- Strong Work Ethic
- High-volume dining
- Service prioritization
- Suggestive Selling
- Tableside Etiquette
- Item promotion
- Banquet Coordination
- Team Player
- Reliable and Responsible
- Cool Under Pressure
Timeline
Server
The Twisted Fork
08.2021 - Current
Lead Server
Zeke's Uptown Bar & Grill
05.2018 - 03.2020
Lead Server
Applebee's Grill + Bar
03.2016 - 05.2018
High School Diploma -
Newark High School
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