Committed job seeker with a history of meeting needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
HyVee
Keokuk, IA
09.2021 - Current
Adjusted bills and refunded money to resolve customers' service or billing complaints.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Associate
Hibbett Sporting Goods
Keokuk, IA
01.2023 - 04.2024
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Helped customers find specific products, answered questions, and offered product advice.