Gabrielle Brown
Cincinnati
Summary
Dynamic and results-driven professional with a proven track record at United Dairy Farmers, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and decision-making, while maintaining a clean and organized environment. Skilled in cash handling, ensuring accuracy and fostering strong customer relations.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
United Dairy Farmers
03.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Target
07.2019 - 03.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Cleaning Crew Leader
Keeping It Klean
07.2019 - 12.2024
- Ensured client satisfaction with thorough communication and understanding of their needs.
- Reduced customer complaints with prompt resolution of issues related to cleanliness or service quality.
- Ensured compliance with local regulations regarding waste disposal, hazardous material handling, and workplace safety standards.
- Improved overall cleanliness by effectively managing and training cleaning crew members.
Education
High School Diploma -
Holmes High School
Covington, KY05-2019
Skills
- Customer service
- Decision-making
- Problem-solving
- Customer relations
- Goal setting
- Retail operations
- Team leadership
- Money handling
Timeline
Assistant Manager
United Dairy Farmers
03.2022 - Current
Sales Associate
Target
07.2019 - 03.2022
Cleaning Crew Leader
Keeping It Klean
07.2019 - 12.2024
High School Diploma -
Holmes High School
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