Compassionate professional with a background in psychology and neuroscience, experienced in crisis counseling and caregiving. Utilizes effective de-escalation techniques to enhance emotional support and safety planning for diverse populations. Eager to pursue a Master's degree in Clinical Mental Health Counseling to further develop skills and knowledge.
Work History
Crisis Counselor Volunteer
1 Month
Crisis Text Line | 07.2026 - Current
Provided emotional support to individuals in crisis through active listening, validation, and empathy.
Utilized crisis intervention techniques to assess client needs and determine appropriate responses and safety planning.
Collaborated with team members to develop effective communication strategies for diverse populations.
Increased individuals access to long term support through providing personalized resources and coping skill plans.
Caretaker
4 Years 3 Months
Private Family Care | 04.2022 - 07.2026
Provided compassionate care to two children aged 1 year and 5 years, ensuring comfort and safety in daily activities.
Supervised daily activities and ensured safety of children in home environment.
Developed tailored educational activities promoting age appropriate cognitive and social development, such as assisting with teaching the 5 year old child how to read.
Assisted with meal preparation, household cleaning, bathing, clothing, feeding, and bedtime routines.
Maintained cleanliness and organization of living spaces to promote well-being.
Pet Sitter
3 Years 5 Months
Rover | 03.2023 - Current
Provided attentive pet care, ensuring safety and comfort for diverse animal breeds.
Developed personalized feeding and exercise plans to meet individual pet needs.
Monitored pet health and behavior, promptly addressing any concerns with owners.
Managed scheduling and client communications to ensure seamless service delivery.
Fostered strong relationships with clients, resulting in repeat business and referrals.
Delivery Driver
4 Years 11 Months
Uber | 09.2021 - Current
Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
Managed multiple deliveries simultaneously while maintaining high service standards.
Communicated effectively with customers regarding order status and delivery details.
Cashier/Cook
5 Months
Sunrise Shack | 06.2021 - 11.2021
Processed customer transactions accurately and efficiently in fast-paced environment.
Prepared food items according to established recipes and safety standards.
Maintained cleanliness and organization of workstations and dining areas.
Collaborated with team members and trained new staff on procedures and safety practices.
Customer Service Representative
4 Years
Dominos's Pizza | 08.2018 - 08.2022
Resolved customer inquiries and issues efficiently through active listening and problem-solving skills.
Managed high-volume customer interactions while maintaining a positive service experience.
Prepared and assembled food items according to standardized recipes and portion sizes.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Education
Bachelor of Science - Psychology
Pennsylvania State University | University Park, PA | 12-2026
Dean's List [Fall 2023]
Dean's List [Fall 2024]
Skills
Crisis intervention
Trauma-informed care
Empathetic listening
Adaptability
Psychological support
Critical thinking
Dispute resolution
Certification
Certified Volunteer Crisis Counselor, Crisis Text Line [July 2026]