Gabrielle Campbell
Phoenix
Summary
Detail-oriented Administrative Assistant skilled in delivering outstanding customer service in fast-paced settings. Experienced in managing multiple tasks simultaneously and supporting team dynamics. Certified in various Massage Therapy techniques and committed to ongoing training to enhance client experiences and address stress and physical ailments.
Overview
1
1
Certification
3
3
years of post-secondary education
12
12
years of professional experience
Work History
Massage Therapist
Pain solutions
Chandler
09.2023 - Current
- Provided therapeutic massage treatments to alleviate pain and promote relaxation.
- Delivered safe and effective massage therapy techniques tailored to individual client needs.
- Assessed client needs to tailor massage techniques for optimal relief.
- Guided clients in lifestyle adjustments to enhance alignment, posture, and gait for improved long-term wellness.
- Educated clients on self-care practices and wellness strategies post-treatment.
Massage Therapist - Independent Contractor
Queen Creek Medical
09.2022 - Current
- Provided customized deep tissue, Swedish, and myofascial massage therapy techniques to meet client needs and preferences.
- Cultivated strong client relationships through effective communication and timely follow-ups to boost satisfaction and foster loyalty.
- Managed appointment scheduling, client communication, payment processing, and service ticket creation to enhance overall client experience.
- Documented client progress and treatment plans in electronic health records system.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Massage Therapist
Davis Chiropractic
Gilbert
10.2022 - 03.2023
- Delivered tailored massage treatments based on individual client needs and preferences, enhancing overall satisfaction.
- Applied deep tissue, Swedish, and myofascial techniques to offer clients a range of therapeutic options.
- Executed safe and effective massage therapy techniques during appointments, ensuring client comfort and well-being.
Medical Office Assistant
MY DR NOW
Chandler
10.2020 - 09.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used CareCloud and Epic to schedule appointments for doctor visits and procedures.
- Registered patients and ensured accurate records by completing associated paperwork.
- Conducted administrative patient intakes, gathering case histories, insurance information, and mandated forms.
- Collected patient information for billing and insurance filing by gathering forms and copying insurance cards.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Crew Member
Dunkin' Donuts
Maricopa
04.2020 - 10.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders and prepared meals, ensuring customer satisfaction through accurate and timely service.
- Operated front counter and drive-thru, maintaining a clean and organized workspace to enhance customer experience.
- Collaborated with teammates and embraced coaching from management to improve service delivery.
Sales Representative
Access Appeal
Chandler, AZ
11.2019 - 02.2020
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built customer trust by demonstrating persuasive communication and professionalism.
- Assisted customers in selecting merchandise and completing purchases to enhance shopping experience.
- Monitored changes in marketplace trends to inform sales strategies.
Server Assistant
Roy's Hawaiian Fusion
09.2019 - 11.2019
- Assisted with dining room setup prior to and after service period.
- Monitored customer activity to promptly clear tables for incoming patrons.
- Delivered customer orders accurately and swiftly to enhance overall dining experience.
- Ensured clean, safe, and organized work environment for optimal service and patron safety.
- Assisted with dining room set up prior to and after service period.
Host/Server/Bartender/To Go Specialist
Applebee's
Buffalo
08.2014 - 08.2019
- Welcomed customers warmly upon arrival upon arrival and provided a friendly and warm presence throughout the dining experience.
- Managed reservations and to-go orders by phone, addressed customer inquiries, and communicated accurate wait times to enhance customer experience.
- Collaborated with front of house staff to rearrange tables and adjust seating, effectively accommodating groups with special requests.
- Cross-trained in various restaurant roles, including bar, kitchen, and to-go stations, ensuring flexibility and support across team operations.
- Helped customers with their orders with delivering orders, carrying additional trays and helping dish out items.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
Massage Therapy Certification - Massage Therapy
Allied Health Institute
Chandler, AZ 11.2021 - 07.2022
Associate - Graphic design
Rasmussen College-Minnesota
Saint Cloud, MN 09.2018 - 12.2020
High school diploma -
Becker Senior High School
Becker, MNSkills
- Trigger point therapy
- Strong manual dexterity
- Client intake management
- Therapy space organization
- Calendar scheduling
- Computer proficiency
- Problem-solving
- Critical thinking
- Staff training
- Communication skills
- Email and telephone decorum
- Social skills
Certification
- CMT - Certified Massage Therapist
- Level one fingerprint clearance card
Personal Information
Authorized To Work: US
Timeline
Massage Therapist
Pain solutions
09.2023 - Current
Massage Therapist
Davis Chiropractic
10.2022 - 03.2023
Massage Therapist - Independent Contractor
Queen Creek Medical
09.2022 - Current
Massage Therapy Certification - Massage Therapy
Allied Health Institute
11.2021 - 07.2022
Medical Office Assistant
MY DR NOW
10.2020 - 09.2022
Crew Member
Dunkin' Donuts
04.2020 - 10.2020
Sales Representative
Access Appeal
11.2019 - 02.2020
Server Assistant
Roy's Hawaiian Fusion
09.2019 - 11.2019
Associate - Graphic design
Rasmussen College-Minnesota
09.2018 - 12.2020
Host/Server/Bartender/To Go Specialist
Applebee's
08.2014 - 08.2019
High school diploma -
Becker Senior High School