Work Preference
Summary
Overview
Work History
Education
Skills
Additional Work History
Timeline
Generic

Gabrielle Cohen

Cinnaminson,NJ

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Business Development ManagerDomestic Carriers Operational Performance SupervisorUS Import Container Delivery Team ManagerOperations / Dispatch / Customer Service ManagerDirector of Operations, Sales, and Logistics

Work Type

Full TimeContract WorkConsulting

Location Preference

RemoteHybrid
Location: Cinnaminson, NJ, USNew JerseyPennsylvaniaDelawareNew York, NY
Open to relocation: Yes

Salary Range

$145000/yr - $200000/yr

Important To Me

Company CultureHealthcare benefitsWork from home optionCareer advancement

Summary

Operations and logistics leader with proven success in process optimization and transportation management. Skilled in crafting strategies that improve operational efficiency and elevate customer satisfaction. Experienced in leading diverse teams and fostering talent within the logistics sector. Dedicated to driving innovative practices in logistics for organizational advancement.

Overview

42
42
years of professional experience

Work History

Business Development Manager

InterAtlas Chemical / Logistics
Newark
07.2025 - Current
  • Developed new business opportunities, including a $3M+ annual revenue opportunity
  • Generated leads and leveraged business opportunities to drive new revenue growth
  • Identified potential clients, built relationships, and negotiated contracts.
  • Developed and implemented strategies to increase sales and market share.
  • Led complex RFPs, pricing strategies, and carrier negotiations across multiple modes
  • Partnered with cross-functional teams to develop targeted sales strategies that aligned with business goals
  • Managed client relationships to ensure satisfaction and retention of key accounts.
  • Analyzed market trends to identify new business opportunities and growth areas.
  • Identified new customers through pipelining, pre-qualification and territory analysis and management.
  • Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
  • Implemented CRM strategies to improve customer engagement and retention.
  • Partner cross-functionally to improve operational performance and service delivery
  • Supported process improvements and SOP development across departments
  • Conducted risk assessments for potential business ventures or strategies.
  • Led team of 10-15 FTEs to achieve business objectives

Domestic Carriers Operational Performance Supervisor

Hillebrand Gori (A DHL Company)
Edison
12.2023 - 08.2025
  • Led carrier performance management, improving service levels and reducing escalations
  • Managed transportation operations for efficient logistics and timely deliveries.
  • Provided guidance on optimal routing strategies, balancing cost and time sensitivity for shipments.
  • Partnered with procurement to develop KPIs and strengthen negotiation strategies
  • Implemented invoice dispute resolution process, enhancing financial accuracy and reducing turnaround time
  • Provided coaching and training to Operations and Sales teams on transportation best practices
  • Developed and implemented transportation policies to streamline processes and reduce costs.
  • Collaborated with cross-functional teams to support overall supply chain initiatives.
  • Analyzed transportation data to identify trends, recommending actionable improvements.
  • Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
  • Communicated critical port and rail information weekly to global stakeholders
  • Ensured compliance with safety regulations during all transportation processes.
  • Created and enforced policies and procedures for entire logistics team.

US Import Container Delivery Team Manager

Hillebrand Gori (A DHL Company)
12.2021 - 12.2023
  • Managed a team of 15 FTEs overseeing nationwide port, rail, and drayage operations
  • Recovered $6.5M of $7M in outstanding charges following COVID shutdown to stabilize financial operations
  • Reduced demurrage, detention, and per diem exposure through proactive management
  • Built carrier network to ensure national coverage with competitive pricing, enhancing service options
  • Developed SOPs and reporting tools to increase visibility and consistency in operations

Operations / Dispatch / Customer Service Manager

Diligent Delivery Systems
Cranbury
04.2020 - 12.2021
  • Oversaw NYC delivery operations, scheduling, routing, and issue resolution
  • Acted as primary point-of-contact for customers and internal teams on escalated issues, ensuring swift resolutions and customer satisfaction.
  • Streamlined POD turnaround and enhanced customer communication processes, resulting in more efficient service delivery.
  • Managed warehouse and dispatch operations supporting FedEx Freight cartage
  • Collaborated with logistics teams to streamline delivery processes and communication.
  • Developed training programs to enhance team performance and service quality.
  • Assessed employee performance and provided targeted motivation strategies, fostering a culture of continuous improvement.

Director of Operations, Sales, and Logistics

Infinite Transport & Logistics
East Windsor
06.2016 - 12.2020
  • Managed end-to-end transportation operations across the Northeast, ensuring timely delivery and service quality
  • Oversaw dispatch, customer service, billing, and financial operations, streamlining processes for improved service delivery
  • Cultivated long-standing relationships with carriers, vendors, and customers, enhancing collaboration and operational support

Director of Operations, Sales, and Logistics

Metro Express Transport
Westfield
05.2009 - 06.2016
  • Managed transportation of goods from factories to warehouses for prompt shipment across NY, NJ, CT, and PA
  • Coordinated daily logistics between women's garment contractors and trucking staff to ensure timely delivery
  • Handled customer service, accounts receivable/payable, credit, collections, rates, and dispatch to maintain cash flow and operational efficiency

Allocation/Planning Manager

Warnaco Group
Secaucus
01.1998 - 02.2002

Allocation/Planning/EDI Manager

Eileen Fisher, Inc.
Secaucus
12.1995 - 11.1997

Allocation Manager

Bidermann Industries
Secaucus
02.1992 - 11.1995

Allocator/Allocation Supervisor

Liz Claiborne, Inc.
Secaucus
01.1984 - 02.1992

Education

Bachelor’s Degree - Business Management, Accounting, Finance

Bergen Community College
Paramus, NJ

Skills

  • Transportation management
  • Procurement analytics
  • Intermodal transportation
  • FTL and LTL shipping
  • Logistics platforms
  • Process optimization
  • Flow T49 software
  • SAP and WMS
  • Data visualization tools
  • Office software
  • Presentation software
  • Collaboration tools
  • Legacy systems
  • Customer satisfaction focus
  • Relationship building
  • Team building
  • Training and mentoring

Additional Work History

  • Warnaco Group, Secaucus, NJ, Allocation/Planning Manager, 01/1998, 02/2002
  • Eileen Fisher, Inc., Secaucus, NJ, Allocation/Planning/EDI Manager, 12/1995, 11/1997
  • Bidermann Industries, Secaucus, NJ, Ralph Lauren Womenswear and YSL Menswear Allocation Manager, 02/1992, 11/1995
  • Liz Claiborne, Inc., Secaucus, NJ, Allocator/Allocation Supervisor, 01/1984, 02/1992

Timeline

Business Development Manager

InterAtlas Chemical / Logistics
07.2025 - Current

Domestic Carriers Operational Performance Supervisor

Hillebrand Gori (A DHL Company)
12.2023 - 08.2025

US Import Container Delivery Team Manager

Hillebrand Gori (A DHL Company)
12.2021 - 12.2023

Operations / Dispatch / Customer Service Manager

Diligent Delivery Systems
04.2020 - 12.2021

Director of Operations, Sales, and Logistics

Infinite Transport & Logistics
06.2016 - 12.2020

Director of Operations, Sales, and Logistics

Metro Express Transport
05.2009 - 06.2016

Allocation/Planning Manager

Warnaco Group
01.1998 - 02.2002

Allocation/Planning/EDI Manager

Eileen Fisher, Inc.
12.1995 - 11.1997

Allocation Manager

Bidermann Industries
02.1992 - 11.1995

Allocator/Allocation Supervisor

Liz Claiborne, Inc.
01.1984 - 02.1992

Bachelor’s Degree - Business Management, Accounting, Finance

Bergen Community College

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Gabrielle Cohen