Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Gabrielle Cooper

New Braunfels,TX

Summary

Resourceful professional in emergency communications, recognized for high productivity and efficient task completion. Skilled in crisis management, rapid response coordination, and clear communication. Excel at prioritizing caller needs, multitasking under pressure, and utilizing empathy and decision-making to navigate challenging situations effectively.

Overview

3
3
years of professional experience
1
1
Certification

Work History

911 Dispatcher

New Braunfels Police Department
New Braunfels, TX
07.2024 - Current
  • Investigated citizen complaints regarding police activities and executed appropriate responses.
  • Maintained communication with field units to monitor safety and progress of ongoing tasks.
  • Researched criminal history data through law enforcement databases for field officer support.
  • Handled emergency phone calls with composure, obtaining critical information effectively.

Evidence Technician

Somerville Police Department
Somerville, TX
09.2022 - 05.2024
  • Strictly adhered to chain-of-custody regulations for handling sensitive materials.
  • Maintained accurate evidence records in compliance with legal standards.
  • Coordinated crime scene activities, ensuring proper collection, preservation, and transportation of evidence.
  • Upheld stringent data confidentiality standards to prevent information breaches.

Administrative Assistant

Somerville Police Department
Somerville, TX
09.2022 - 05.2024
  • Entered data into spreadsheets utilizing Microsoft Excel to enhance accuracy and efficiency.
  • Developed and maintained filing systems for confidential records to ensure data integrity.
  • Organized physical and electronic document filing systems, guaranteeing confidentiality and precision.
  • Provided comprehensive administrative support to executive team by scheduling meetings and managing calendars.

Education

Forensic Science & Evidence Management - Forensics

Texas Engineering Extension Program
College Station, TX
12-2023

Forensic Science - Forensics

Blinn College
Brenham, TX
12-2023

Juidicial Practices - Court Systems

Blinn College
Brenham, TX
05-2022

Skills

  • Emergency response and dispatch
  • Data entry and research
  • Communication skills
  • Conflict resolution
  • Chain of custody management
  • Attention to detail
  • Fingerprint analysis

Accomplishments

  • Graduated Cum Laude with a 3.75 GPA from Blinn College

Certification

  • Forensic Science & Evidence Management Certified
  • 911 Telecommunicator Certified

References

References available upon request.

Timeline

911 Dispatcher

New Braunfels Police Department
07.2024 - Current

Evidence Technician

Somerville Police Department
09.2022 - 05.2024

Administrative Assistant

Somerville Police Department
09.2022 - 05.2024

Forensic Science & Evidence Management - Forensics

Texas Engineering Extension Program

Forensic Science - Forensics

Blinn College

Juidicial Practices - Court Systems

Blinn College
Gabrielle Cooper