Summary
Overview
Work History
Skills
Personal Information
Timeline
Generic

Gabrielle Crockette

Desoto,Texas

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

Genghis Grill
Duncanville, Texas
08.2021 - Current
  • Held team members accountable during shift by effectively coaching to improve performance.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Shift Leader

Fuzzys Taco Shop
Dallas, Texas
09.2017 - 05.2021
  • Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards.
  • Counted money and made bank deposits.
  • Maintained food and equipment inventories to support business demand.
  • Performed some food preparation and service tasks, such as cooking, clearing tables and serving food and drinks when necessary.
  • Assessed staffing needs and recruited staff, using methods such as newspaper advertisements and attendance at job fairs.
  • Scheduled staff hours and allocated resources to maximize team member performance.
  • Scheduled and received deliveries and verified goods received against paperwork.
  • Kept accurate records in compliance with sanitation and food service requirements.
  • Investigated and resolved complaints regarding food quality and service.
  • Managed inventory levels and minimized loss, following company systems and guidelines.
  • Oversaw shift operations to create quality products that met company standards.
  • Worked cooperatively with teams to accomplish business goals and objectives.
  • Cultivated and maintained work culture through team building and positive interactions.
  • Interviewed and hired employees under guidance of supervisor.
  • Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Server /Shift Leader Manager

Genghis Grill - Build Your Own Stir Fry
01.2016 - 08.2019
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Skills

  • Money handling
  • Schedule building
  • Credit Card Transaction Processing
  • Work Area Inspections
  • Alcoholic Beverage Service
  • Sales Tracking
  • Production Reporting

Personal Information

Title: Restaurant Manager

Timeline

Restaurant Manager

Genghis Grill
08.2021 - Current

Shift Leader

Fuzzys Taco Shop
09.2017 - 05.2021

Server /Shift Leader Manager

Genghis Grill - Build Your Own Stir Fry
01.2016 - 08.2019

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Gabrielle Crockette