Gabrielle Cubi
Bellport,NY
Summary
Well-versed Office Management and Administration Professional experienced in industry practices, optimizing productivity, and efficiency across various environments. Highly dependable, ethical and reliable hospitality specialist that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Breaking Bread Bakery
10.2021 - 10.2022
- Recorded inventory of bakery products to prepare for next day operation by maintaining detailed production schedule for clients and stocking ingredient suppliers.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Updated reports, managed accounts, and generated reports for company database while maintaining computer and billing filing systems.
Front of House Manager
Buttermilk's Kitchen
09.2018 - 09.2021
- Resolved guests complaints while maintaining positive customer environment by encouraging teamwork and respect in accordance with company mission..
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
Bartender & Server
Grey Horse Tavern
04.2013 - 06.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Ran a presentable, well-stocked bar to serve high customer volumes during special events, live concerts, and weekends to meet and exceed patrons demands.
Education
Associate of Science - Biomedical Sciences
Boston University
Cambridge, MA06.2012
Skills
- Database & Business Administration
- Workflow Planning
- Customer Relations
- Conflict Resolution Management
Timeline
Office Manager
Breaking Bread Bakery
10.2021 - 10.2022
Front of House Manager
Buttermilk's Kitchen
09.2018 - 09.2021
Bartender & Server
Grey Horse Tavern
04.2013 - 06.2018
Associate of Science - Biomedical Sciences
Boston University
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