Individual with excellent leadership and decision-making abilities. Consistent and strong motivation, combined with outstanding interpersonal, communication, and team-building abilities. 5+ years of experience in customer service and hospitality.
Overview
8
8
years of professional experience
Work History
AM FOH Director
Chick-fil-A
Toledo, US
07.2022 - Current
Creating remarkable guest experiences by winning shifts
Use my strong leadership and problem-solving abilities to keep the team running smoothly and organize workflows to meet any daily demand
In charge of maintaining and enforcing cleanliness and organization standards
Server
The Beirut
Toledo, US
01.2017 - 08.2022
Calculated charges, issued table checks, and took customer payments
Made suggestions for daily specials, wine selections, and desserts in order to steer customers toward more profitable items
Politely and promptly answered phones, accurately recording and confirming reservations