Gabrielle Dickey
Baltimore,MD
Summary
Passionate about leading with empathy to drive company results and create a positive and inclusive working environment. Through resilience, strategy, and adaptability, I have been able to develop teams and leaders to accomplish challenging goals. I strive daily to reach company standards and develop myself to be a successful store director.
Overview
9
9
years of professional experience
Work History
Store Director
Target
09.2022 - Current
- Improved store culture, including training and development, leading to an increase in both sales and metrics.
- Lead a team of five Executive Team Leaders and sixteen Team Leaders, at a 68 M dollar store, who collaborate across multiple work streams to ensure the store meets company metrics, sales, and operations.
- Through strategic planning and adaptability to drive business results, the store has increased total guest traffic by 6%, total sales volume by 4 M, and an improvement in all company metrics.
- Validate leaders daily, weekly, and monthly routines, processes, and operations.
- Conduct regular performance evaluations for Executive Team Leaders and Team Leaders, identifying areas for growth and development.
- Collaborate with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- In partnership with Assets Protection and improving on overall store's operations, decreased overall shortage by 3%.
- Analyze sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Oversee staffing and training, safety compliance, inventory control and financial functions.
- Manage payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Ensure compliance with all applicable laws, regulations, policies, and procedures pertaining to store operations.
- Promoted internal talent to both Executive and Team Leader roles. Also, brought in external talent to help shape the growth of the store and bring in different perspectives.
Store Director
Target
03.2020 - 09.2022
- Improved store culture, talent, metrics, and overall sales. Increasing sales volume by 10 M reaching a total volume of 34 M.
- Focused on leader development; promoting and managing a team of two Executive Team Leaders and eleven Team Leaders.
- Used strong strategic planning and adaptability to ensure that daily, monthly, yearly metrics, operations, and sales goals were met.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Validated leaders daily, weekly, and monthly routines, processes, and operations.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Ensured compliance with all applicable laws, regulations, policies, and procedures pertaining to store operations.
- Established clear communication channels between departments within the store to facilitate smooth day-to-day operations.
Executive Team Leader
Target
06.2017 - 03.2020
- Led a team of seven team leaders over five departments that through collaboration, accountability, and development supported increasing the stores overall metrics and sales.
- Assisted with key holder responsibilities including leading and executing opening and closing routines. Along with managing the store operations in absence of the Store Director.
- Oversaw daily, weekly, and monthly routines to ensure adherence to company best practices.
- Developed and promoted multiple internal talent to team leaders and assisted in overall recruitment to help achieve company growth.
- Delivered high-quality results by setting clear expectations, providing resources, and closely monitoring progress.
- Used strong strategic planning and adaptability to ensure that daily metrics, operations, and sales goals were met.
- Improved overall store culture, creating strong routines, performance, and talent development.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Team Leader
Target
08.2015 - 07.2017
- Led team members and peers through company change and innovation creating positive sales growth and streamlining efficiencies.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Assisted with key holder responsibilities including leading and executing opening and closing routines. Along with managing the store operations in absence of the Store Director and/or Executive Team Leaders.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
Adelphi Md05-2025
Skills
- Strategy/Goal Planning
- Talent Management and Development
- Verbal and Written Communication
- Proficient in Microsoft Office, Workday, and myTime
- Business Acumen
- Adaptability
Timeline
Store Director
Target
09.2022 - Current
Store Director
Target
03.2020 - 09.2022
Executive Team Leader
Target
06.2017 - 03.2020
Team Leader
Target
08.2015 - 07.2017
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
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