Gabrielle Dickinson
Bay City,WI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Desk Operations Specialist
Mayo Clinic
04.2022 - Current
- Established relationships with guests to grow and retain client base.
- Greeted guests entering and exiting facility.
- Enhanced office productivity by handling high volume of callers per day.
- Supported office staff and operational requirements with administrative tasks.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Answered phones and assisted callers with inquiries.
Production Associate
Koozie Group
06.2021 - 04.2022
- Took on additional shifts during peak work periods to keep projects on schedule.
- Resolved issues quickly to maintain productivity goals.
- Prepared reports and technical documentation of day-to-day production processes.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Organized work to meet demanding production goals.
Warehouse Worker
Quality One Woodwork
01.2021 - 06.2021
- Assembled pallets and crates for secure transportation of materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
Data Entry Clerk
United Health Care
09.2020 - 01.2021
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Department Manager
Walmart
09.2016 - 08.2020
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Science - Communications
Chippewa Valley Technical College
Eau Claire, WI05-2021
Skills
- Record maintenance
- Workflow optimization
- Exceptional organization
- Time management expertise
- Documentation management
- Scheduling coordination
- HIPAA compliance
- Administrative support experience
- Telephone customer support
- Medical Terminology
- Conflict resolution techniques
Timeline
Desk Operations Specialist
Mayo Clinic
04.2022 - Current
Production Associate
Koozie Group
06.2021 - 04.2022
Warehouse Worker
Quality One Woodwork
01.2021 - 06.2021
Data Entry Clerk
United Health Care
09.2020 - 01.2021
Department Manager
Walmart
09.2016 - 08.2020
Associate of Science - Communications
Chippewa Valley Technical College
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