Gabrielle Dumont
Mount Pleasant,MI
Summary
Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Trusted key holder and money manager with 2+ years of experience. Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Budtender
Lume Cannabis Co.
12.2022 - 04.2023
- Checked guests' photo identification for validity and age requirements.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Assistant Manager
Paradise Beach Resort
05.2020 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Receptionist duties, housekeeping duties.
- Promoted from housekeeping to assistant manager.
Bartender
Horseshoe Hammond Casino
10.2019 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Restaurant Hostess
Jordy -N- Jax BBQ
09.2017 - 10.2019
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Food Expeditor
SP19 American Kitchen And Bar
06.2015 - 08.2017
- Maintained speed of service for food orders while minimizing errors and complaints.
- Assisted preparation of food plates, overseeing quality and appearance.
- Confirmed proper placement of products and side items while implementing special instructions.
- Promoted from dishwasher to hostess then food expeditor.
Education
Bachelor of Science - Biology Teacher Education
Central Michigan University
Mount Pleasant06.2026
Skills
- Available Nights, Weekends and Holidays
- Merchandise Recommendations
- Sales Promotion
- Meeting Sales Goals
- Goal-Driven
- Product Knowledge
- Teamwork and Collaboration
- THC understanding
Timeline
Budtender
Lume Cannabis Co.
12.2022 - 04.2023
Assistant Manager
Paradise Beach Resort
05.2020 - 09.2022
Bartender
Horseshoe Hammond Casino
10.2019 - 03.2020
Restaurant Hostess
Jordy -N- Jax BBQ
09.2017 - 10.2019
Food Expeditor
SP19 American Kitchen And Bar
06.2015 - 08.2017
Bachelor of Science - Biology Teacher Education
Central Michigan University
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