Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Respectful and compassionate professional offering 20 year of service in a healthcare setting serving community to meet their medical needs, hospital experience, and help office appointment and surgical needs.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Valley Children's Healthcare
12.2006 - Current
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Performed medical records management, including filing, organizing and scanning documents.
Social Work Intern
Fresno Behavioral Intervention Services
09.2023 - 05.2024
Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
Interviewed clients to assess needs and determine most suitable needs and services.
Assessed program effectiveness using feedback from participants and data analysis techniques, making recommendations for improvement as needed.
Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Supported clients in setting and achieving personal goals, utilizing strength-based approaches to foster empowerment.
Facilitated asignificant increase in client engagement, employing interactive activities during therapy sessions.
Enhanced client independence, teaching practical life skills within a supportive group setting.
Facilitated group therapy sessions to help clients develop coping skills and improve communication.
Facilitated psychoeducational classes to help clients develop life skills.
Participated in professional development and training opportunities to enhance clinical skills.
Managed 12 client caseloads efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
Offered community resource guidance to clients to meet family needs for assistance.
Consulted with other professionals to gain insight and advice and build a strong network within the organization.
Conducted outreach to local referral sources to build strong partnerships for supportive services.
Supported families in addressing parenting challenges through education, resource connection, and skills training workshops.
Collaborated with school personnel to identify students needing social work services and develop individualized interventions.
Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
Conducted home visits to assess clients' home environment and provide support.
Education
Master of Arts - Generalist Social Work
Grand Canyon University
Phoenix, AZ
08.2024
Bachelor of Arts - Social Worker
Fresno Pacific University
Fresno, CA
12.2022
Skills
HIPAA Compliance
Direct Patient Care
Epic Electronic Medical Records
Patient Care Coordination
Clinical Documentation
Domestic Violence Training/Facilitator Certified through Fresno County Probation Department
CPI Non-violent Crisis Intervention Trained
CPR, First Aid, AED
Client Needs Assessment
Provided psycho-education
Biopsychosocial Assessments
Group facilitation
Patient support
Hobbies
I attending my first Social Work conference in Burbank, CA 2023 where I learned the rich social work history in Los Angeles community, I would like to attend a California conference once a year as professional development. My hobbies include walking, road biking and trying new brunch spots.