Gabrielle Gonzalez
Lindenwold
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing tema efficiency.
Overview
8
8
years of professional experience
Work History
Store Manager
Victoria's Secret & PINK
09.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Participated in visual merchandising efforts to enhance product displays and attract customers.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Assistant Manager
Coach
09.2020 - 09.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Built very strong working relationships with staff, fostering a positive work environment.
- Enhanced team productivity by streamlining operational processes.
- Oversaw daily operations to maintain store cleanliness and organization.
Assistant Manager
The Art of Shaving
08.2017 - 03.2020
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, demonstrating products so they can better learn and understand the products even at home.
- Built strong clientele through personal testimony and exceptional customer service.
Education
No Degree - Business Administration And Management
Kingsborough Community College
Brooklyn, NYGED -
New Utrecht High School
Brooklyn, NY06-2007
Skills
- Merchandising, product and service knowledge
- Retail inventory management
- Staff training and development
- Personnel Scheduling
- Driving business growth
- Store opening and closing procedures
Timeline
Store Manager
Victoria's Secret & PINK
09.2021 - Current
Assistant Manager
Coach
09.2020 - 09.2021
Assistant Manager
The Art of Shaving
08.2017 - 03.2020
No Degree - Business Administration And Management
Kingsborough Community College
GED -
New Utrecht High School
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