GABRIELLE GOODEN
Temple Hills,MD
Summary
Customer-focused food service professional with experience at Panera Bread and Olive Garden. Proven ability to enhance guest experiences, manage cash and credit transactions, and uphold cleanliness standards. Recognized for effective communication, multitasking, and teamwork in fast-paced environments. Adaptable and dedicated to ensuring efficient operations and a welcoming atmosphere for customers.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Westminster, USA
10.2024 - Current
- Deliver exceptional service in a high-volume restaurant, creating welcoming experiences for all guests
- Promote menu items and increase sales through effective upselling and personable interactions
- Ensure adherence to cleanliness and food safety standards in all service areas
Associate
Panera Bread
Laurel, USA
08.2022 - 01.2025
- Provided efficient counter service, food preparation, and dining area upkeep during busy shifts
- Collaborated with team members to solve operational issues and maintain workflow
- Built strong customer relationships by actively listening and addressing concerns promptly
Education
Bachelor of Science - Nursing
McDaniel College
Westminster, MD01.2028
High School Diploma -
Laurel High School
Laurel, MD05.2024
Skills
- Customer service
- Communication
- Time management
- Multitasking
- Critical thinking
- Problem solving
- Adaptability
- Leadership
- Empathy
- Active listening
- Cash handling and management
- POS system operations
- Food preparation
Activities
- School Theater Productions, Collaborated with cast and crew to execute live performances; developed time management, teamwork, and adaptability
- Cultural Club Member, Supported cultural awareness initiatives and community-building for Black students on campus
Affiliations
- Sewing
- Piano
- Hairstyling
- Tennis
Accomplishments
- Earned placement on McDaniel College’s Dean’s List with Highest Honors (GPA: 3.9)
- Member of the National Honor Society with a 4.19 high school GPA
- Recognized by Olive Garden management for excellent customer interactions and upselling performance
- Maintained strong multitasking and efficiency during peak hours at Panera Bread, often assisting in team coordination
- Played a key role in school theater productions, building strong teamwork, leadership, and time management skills
- Helped promote cultural awareness and inclusion as an active member of the campus club
References
References available upon request.
Timeline
Server
Olive Garden
10.2024 - Current
Associate
Panera Bread
08.2022 - 01.2025
Bachelor of Science - Nursing
McDaniel College
High School Diploma -
Laurel High School
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