Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
Self-employeed
Spokane, WA
10.2023 - Current
Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
Negotiated purchase agreements and contracts with buyers and sellers.
Maintained updated knowledge of local real estate markets.
Provided guidance to clients throughout the entire buying or selling process.
Coordinated appointments to show homes to prospective buyers.
Responded promptly to client inquiries via phone or email.
Restaurant Waiter/ Bar Tender
McClain's Pizza
Spokane, WA
10.2022 - 08.2023
Took accurate food and drink orders.
Delivered food to tables in a timely manner.
Checked on guests during meals to ensure satisfaction with each course.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Financial Services Representative
Department of Social and Health Services
Puyallup, WA
09.2012 - 07.2017
Analyzed financial data to identify opportunities for program eligibility.
Educated customers about different types of assistance available throughout the community.
Provided accurate information regarding eligibility, program details, renewal dates and the processes in which to complete renewal reviews.
Completed interviews and renewal reviews in person and by phone.
Maintained accounts by processing documentation received.
Investigating data bases to insure proper eligibility requirements were met.
Barista
Perky's Pizza
Puyallup, WA
01.2010 - 10.2012
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, macchiatos, Americanos and blended drinks.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed.
Monitored inventory levels of supplies and restocked when necessary.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Adhered to health department regulations concerning sanitation standards.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Clover Park Technical College
Lakewood, WA
01-2009
Rogers High School
Puyallup, WA
01-2006
Skills
Customer Service (15years experience)
Positive and Professional
Team Player
Friendly and Outgoing
Bi-lingual Spanish
WA state food worker card valid until 10/16/24
WA liquor license valid until 11/2027
References
Francesca Baier 509-496-6869 - Co-owner of Berkshire Hathaway HomeServices First Look Real Estate
James Morris 509-619-8216- co-manager McClain's Pizza