Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Regina Ingram

Chattanooga,TN

Summary

Seasoned professional with over 25 years of diverse work history. Dedicated to customer service excellence with a proven track record of meeting and exceeding customer expectations. Adaptable and flexible with a strong work ethic.

Overview

23
23
years of professional experience

Work History

Real Estate Agent

Self Employed
04.2017 - Current

Member Solutions Specialist

Tennessee Valley Federal Credit Union
Chattanooga, TN
01.2024 - 02.2025

• Provide excellent customer service

• Assisting members with transactions, such

as deposits, withdrawals, loan

payments, transfers, cashier’s checks and

money orders

• Cash handling

• Promoting Credit Union products.

• Directing members to branch representatives as needed

• Solving member’s issues.

• Assisting member’s in whatever capacity needed to insure that their needs are met in a satisfactory way.

Real Estate Agent

Keller Williams
Chattanooga, TN
04.2017 - 12.2023
  • Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential and/or commercial properties in the greater Chattanooga area.
  • Ensured that all clients looking to sell or buy were aware of current market conditions, legal requirements, pricing and mortgages
  • Drafted contracts for purchases and sales
  • Maintained social media accounts to promote properties and interact with potential clients
  • Resolved conflicts and negotiated mutually beneficial agreements between parties

Owner/Operator

Cornerstone Auto Brokers
Chattanooga, Tennessee
11.2001 - 10.2016
  • Managed day-to-day business operations for three locations, including accounting, finance, HR, marketing and public relations
  • Assessed income and expenses and adapted plans to improve profit levels
  • Executed marketing strategies to gain new clients
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
  • Developed and nurtured lasting customer relationships by responding quickly to issues

Skills

  • 15 years of business ownership
  • Diverse area of work history
  • Self-motivator
  • Leadership
  • Dependable
  • Strong organizational skills
  • Works well independently or as a team
  • Client-oriented

Accomplishments

• Agent of the year award

• Several multi million dollar producer awards

• Several product cross selling awards

• Perfect quality loop scores for providing excellent customer service

• 16 - 5 star Google reviews for providing excellent customer service

Timeline

Member Solutions Specialist

Tennessee Valley Federal Credit Union
01.2024 - 02.2025

Real Estate Agent

Self Employed
04.2017 - Current

Real Estate Agent

Keller Williams
04.2017 - 12.2023

Owner/Operator

Cornerstone Auto Brokers
11.2001 - 10.2016
Regina Ingram