Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Gabrielle Greer

Monroe,NY

Summary

Dynamic Sales Associate with a proven track record at Cole Haan, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and drive sales through effective communication and teamwork. Skilled in retail loss prevention and inventory management, contributing to a seamless shopping experience.

Overview

3
3
years of professional experience

Work History

Sales Associate

Cole Haan
11.2021 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Master of Science - Art Education

SUNY College At New Paltz
New Paltz, NY
01-2029

High School Diploma -

Monroe-Woodbury Highschool
Central Valley, NY
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Money handling
  • Meeting deadlines
  • Professional demeanor
  • Friendly and outgoing
  • Task prioritization
  • Retail loss prevention

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Drawing and Painting
  • Photography
  • Fundraising Events
  • Outdoor Recreation
  • Hiking

Timeline

Sales Associate

Cole Haan
11.2021 - Current

Master of Science - Art Education

SUNY College At New Paltz

High School Diploma -

Monroe-Woodbury Highschool

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Gabrielle Greer