Gabrielle Gribble
Sedro-Woolley,WA
Summary
Seasoned professional with a proven track record at Laconner pub, excelling in customer service and mixology techniques. Demonstrated ability to enhance customer satisfaction and streamline inventory management, leading to a significant increase in repeat clientele. Skilled in fostering positive relationships through exceptional communication and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Bartender
Laconner pub
La Conner, Washington
03.2023 - 10.2023
- Balanced daily registers and generated sales reports for management.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Stocked ice bins and coolers as needed throughout shift.
- Completed regular bar inventories and daily requisition sheets.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Effectively multitasked within fast-paced environment.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Waitress
Laconner pub
La Conner, Washington
06.2021 - 10.2022
- Stocked service areas with supplies during slow periods.
- Served alcoholic beverages responsibly in accordance with state laws.
- Trained new employees to perform duties.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Bussed tables as needed during peak hours.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Set up tables in between patrons to reduce wait times.
- Took orders for food and drinks and delivered them to guests.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Office Assistant
Taylor Law Firm
Mount Vernon, Washington
10.2018 - 03.2020
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Maintained confidentiality of sensitive information and documents.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Troubleshot office equipment, computer hardware and software issues.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered phone calls and directed them to appropriate personnel.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Monitored office supplies inventory and placed orders when necessary.
Owner
Sudsational cleaning
Burlington, Washington
09.2015 - 07.2018
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Resolved conflicts between employees or customers in a timely manner.
- Oversaw daily operations of the business and provided guidance when needed.
- Ensured compliance with all local laws and regulations related to the business operations.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
Waitress
Laconner pub
La Conner, Washington
05.2014 - 11.2016
- Stocked service areas with supplies during slow periods.
- Served alcoholic beverages responsibly in accordance with state laws.
- Trained new employees to perform duties.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Took orders for food and drinks and delivered them to guests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
High School Diploma -
Sedro Woolley High School
Sedro-Woolley, WA06-2010
Skills
- Customer service
- Mixology techniques
- Cash handling
- Inventory management
- Alcohol safety
- Communication skills
- Problem solving
- Time management
Timeline
Bartender
Laconner pub
03.2023 - 10.2023
Waitress
Laconner pub
06.2021 - 10.2022
Office Assistant
Taylor Law Firm
10.2018 - 03.2020
Owner
Sudsational cleaning
09.2015 - 07.2018
Waitress
Laconner pub
05.2014 - 11.2016
High School Diploma -
Sedro Woolley High School