Gabrielle Grossheim
Monroe,IA
Summary
Experienced with event coordination and team management, ensuring smooth operations and customer satisfaction. Utilizes strong organizational skills to oversee catering setups and service. Track record of effective communication and problem-solving in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Catering Manager
Central College
Pella, IA
08.2022 - Current
- Collaborated with culinary staff to develop customized menus that accommodated client preferences and dietary restrictions.
- Managed employee scheduling to ensure proper staffing coverage for high-volume catering events.
- Improved departmental efficiency by implementing scheduling software that streamlined employee management and shift coordination.
- Led operational improvements that enhanced workflow efficiency and reduced service delivery times during catered events.
- Oversaw event setup and teardown operations to ensure smooth transitions between functions and adherence to event timelines.
- Created detailed event timelines and coordinated logistics to ensure seamless execution from planning through completion.
- Hired, trained, and supervised permanent and temporary staff members to maintain high service standards.
- Coordinated with event planners on floor layouts, table arrangements, guest counts, and overall catering logistics.
- Met with clients to discuss event goals, prepare catering quotes, and ensure services aligned with expectations.
- Maintained compliance with food safety and sanitation standards, contributing to consistently strong health inspection results.
Cake & Cookie Decorator
Jaarsma Bakery
Pella, IA
09.2020 - 10.2022
- Assisted customers with detailed custom cake, cookie, and bakery orders while ensuring accuracy and customer satisfaction.
- Decorated baked goods according to customer requests and company quality standards.
- Maintained product presentation, consistency, and attention to detail in a high-volume bakery environment.
- Managed multiple orders and production timelines while working efficiently in a fast-paced setting.
- Provided friendly customer service and assisted customers with product questions and order coordination.
- Oversaw daily workflow, ensuring timely completion of orders while maintaining high-quality standards.
Baker
Lilly Magilly’s Cupcakery
Gaithersburg, MD
01.2020 - 08.2020
- Managed inventory levels and tracked supplies to support daily bakery production.
- Assisted customers with order details, product recommendations, and questions regarding baked goods.
- Supported accurate order preparation and ensured customer specifications were followed correctly.
- Maintained organization, cleanliness, and efficiency during daily bakery operations.
- Worked collaboratively with team members to complete production and prepare orders on schedule.
- Ensured consistency in baking processes, maintaining high-quality standards across all products.
Education
Associate’s Degree - Culinary Arts
Frederick Community College
Frederick, MD05-2020
Culinary Arts / Baking & Pastry Program
Frederick County Career and Technology Center
Frederick, MD05-2018
High School Diploma - undefined
Urbana High School
Ijamsville, MD05-2018
Skills
- Event Coordination: Layout design, scheduling, logistics, client communication
- Culinary & Catering Operations: Menu planning, food preparation, staff training, quality control
- Administrative & Financial: Ordering, invoicing, vendor coordination, record keeping
- Software Proficiency: Caterease, Microsoft Office 365 (Word, Excel, PowerPoint, Outlook), Google Workspace
- Leadership & Customer Service: Team supervision, client relations, multitasking under pressure
- Vendor negotiation
Certification
- ServSafe Certification — December 2025
Timeline
Assistant Catering Manager
Central College
08.2022 - Current
Cake & Cookie Decorator
Jaarsma Bakery
09.2020 - 10.2022
Baker
Lilly Magilly’s Cupcakery
01.2020 - 08.2020
Culinary Arts / Baking & Pastry Program
Frederick County Career and Technology Center
High School Diploma - undefined
Urbana High School
Associate’s Degree - Culinary Arts
Frederick Community College