Gabrielle Guynes
Bjs Restaurants Inc
Allen
9
years of professional experience
Dependable, enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable experiences. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Work History
Server
3 Months- Provided prompt and friendly service to enhance guest dining experiences.
- Accurately took customer orders and communicated them to kitchen staff.
- Maintained cleanliness and organization of dining area to ensure guest satisfaction.
- Assisted in training new servers on menu items and operational procedures.
Table Games Dealer
2 Years 3 Months- Dealt cards and managed table games, ensuring compliance with gaming regulations.
- Engaged players by explaining game rules and procedures clearly and effectively.
- Monitored gameplay for irregularities, maintaining a fair and entertaining environment.
- Assisted in training new dealers on operational standards and customer service excellence.
- Conducted cash handling accurately while adhering to casino security protocols.
- Managed chips and money transactions with attention to detail to prevent fraud.
Shift Leader
5 Years 1 Month- Supervised daily operations to ensure optimal workflow and staff performance.
- Trained and mentored new team members on service standards and operational procedures.
- Implemented quality control measures to enhance product consistency and customer satisfaction.
- Coordinated shift schedules to maintain adequate staffing levels during peak hours.
- Monitored inventory levels, managing restocking processes to minimize shortages.
- Resolved customer complaints promptly, improving overall dining experience and loyalty.
Education
High School Diploma
CCMA - Medical Assistant
RDA - Dental Assistant
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Team collaboration
Positive attitude
Team leadership
Problem-solving
Reliability and punctuality
Timeline
Server
Bjs Restaurants Inc
05.2026 - CurrentRead More
Table Games Dealer
Coushatta Casino
03.2024 - 06.2026Read More
Shift Leader
Raising Cane's Restaurants
05.2017 - 06.2022Read More
Concorde Career College
CCMA from Medical Assistant
Read More
Alfred M Barbe
High School Diploma
Read More
Oak Park Dental Assisting
RDA from Dental Assistant
Read More