Gabrielle Hammonds
Hillsboro ,OH
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Lowes Home Improvment
Wilmington, OH
03.2013 - 09.2013
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Peebles High School
Peebles, OH05-2012
Skills
- Complaint Resolution
- Customer Relations
- Quality Control
- Clerical Support
- Tactful and Diplomatic
- Multi-Task Management
- Complaint Handling
- Dispute Resolution
- De-Escalation Techniques
- In-Store Support
Timeline
Customer Service Representative
Lowes Home Improvment
03.2013 - 09.2013
High School Diploma -
Peebles High School
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