Gabrielle Hannah
Summary
Experienced with developing and implementing community engagement strategies to foster strong community relationships. Utilizes communication and project management skills to drive successful initiatives and enhance community involvement. Track record of building and maintaining partnerships that support community goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Engagement Manager, DEI
Alzheimer's Association
11.2024 - Current
- Enhanced community engagement by implementing diverse outreach programs tailored to various demographics.
- Built strong community relationships by actively participating in local events and developing strategic partnerships.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed volunteer programs focused on providing community services to underserved populations.
- Promoted cross-collaboration with internal teams to enhance diversity and inclusion within services, ensuring equitable access and representation across all programs and initiatives.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Program Manager
Alzheimer's Association
11.2022 - 11.2024
- Developed strategic community partnerships and volunteers to increase outreach and awareness
- Analyzed service data to identify gaps in delivery and create opportunities to increase engagement
- Engaged, trained and managed relationships with volunteers
- Led community forums in order to develop an informed and community-focused plan for service delivery
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Program Coordinator
Alzheimer's Association
01.2022 - 11.2022
- Coordinate programs and deliver services to constituents with dementia and caregivers
- Deliver trainings to volunteers in order to host education, faith outreach programs and early-stage programs
- Provide general education about Alzheimer's to volunteers and communities in various settings
- Established strategic partnerships with external organizations, expanding program reach and impact.
Desk Receptionist
DePaul Housing & Student Services
09.2015 - 03.2020
- Managed the check-in/check-out process for residents and their guests
- Implemented guest policies and regulations to maintain a secure and orderly environment.
- Informed residents about lockout fees, minor guest forms, and additional guest forms.
- Enhanced resident and visitor satisfaction by efficiently managing the front desk operations and providing exceptional service.
- Greeted incoming residents and visitors professionally and provided friendly, knowledgeable assistance.
Sales Associate
Sunglass Hut
12.2019 - 01.2020
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Lead
Charming Charlie
05.2015 - 09.2019
- Opened and closed the store, ensuring smooth daily operations.
- Straightened and arranged merchandise, interacted with customers, and promoted daily deals on the sales floor.
- Organized and prepared new merchandise shipments for display.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
- Reported end-of-day emails to the District Manager, detailing sales goals and completed tasks.
- Trained, coached, and mentored new sales associates for maximum performance.
Pharmacy Technician
RX Outreach Pharmacy
05.2016 - 09.2016
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Entered and processed patients' prescriptions into internal system.
- Responded to patients' requests for prescription refills and checked the status of orders.
- Filed paperwork related to transfers, new prescriptions, undeliverable orders, and payments.
- Communicated with patients to complete orders accurately and efficiently, reducing call time.
Education
Master of Health Sciences -
A.T. Still University
Kirksville, MO12-2027
B.S - Health Science & Minor in Sociology
DePaul University
Chicago, IL06.2020
High School Diploma -
Ladue Horton Watkins High School
St. Louis, MO05.2015
Skills
- Volunteer management
- Data entry
- Critical thinking
- Detail-oriented
- Strategic planning
- Program leadership
- Change management
- Community outreach
- Work delegation
- Reliability
- Problem-solving
- Resource mobilization
- Stakeholder management
- Multitasking
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Interpersonal skills
- Program implementation
- Customer service
Certification
Project Management Essentials Certified (PMEC)
Management & Strategy Institute
Issued Nov 2023
Credential ID 327582268
Timeline
Community Engagement Manager, DEI
Alzheimer's Association
11.2024 - Current
Program Manager
Alzheimer's Association
11.2022 - 11.2024
Program Coordinator
Alzheimer's Association
01.2022 - 11.2022
Sales Associate
Sunglass Hut
12.2019 - 01.2020
Pharmacy Technician
RX Outreach Pharmacy
05.2016 - 09.2016
Desk Receptionist
DePaul Housing & Student Services
09.2015 - 03.2020
Sales Lead
Charming Charlie
05.2015 - 09.2019
Master of Health Sciences -
A.T. Still University
B.S - Health Science & Minor in Sociology
DePaul University
High School Diploma -
Ladue Horton Watkins High School
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