GABRIELLE HAUGABROOK
Atlanta
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Mental Health Specialist Intern
Odyssey Atlanta
05.2025 - Current
- Maintain confidentiality and adhere to ethical standards in working with sensitive information
- Assist in all in-person sessions with the mental health committee members and have the opportunity to facilitate a Second Step lesson with grades 1st-5th
- Collect and analyze feedback to evaluate the effectiveness of programs and recommend improvements
- Maintain accurate and up-to-date records of teachers' progress through the Second Step program
- Participate in community outreach activities such as mental health awareness events, resource fairs, or educational presentations, to raise awareness about mental health issues and promote Odyssey's services
- Engage in ongoing learning and professional development opportunities, including training, workshops, and supervision sessions, to enhance knowledge and skills in mental health
- Provide administrative support for program coordination, including scheduling, communication, and documentation
- Created and Planned a long term project that focus on a student-centered look at engagement and satisfaction
Dog Daycare Attendant
Dogtopia of Midtown
02.2025 - Current
- Reduce the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improve dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Give animals proper attention to promote secure environment in owner's absence.
- Support overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Enhance customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
Finance Intern
Decision Point
10.2023 - Current
- Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference
- Prepared and posted financial journal entries using technically relevant software
- Supported organizational account management duties under direct supervision
- Managed sensitive information responsibly, maintaining strict confidentiality standards
- Collaborated with team members on financial projects, resulting in more efficient workflows and timely completion
Business Owner
Sole Proprietorship
06.2017 - Current
- Company Overview: Lilac makes organic, sustainable and nourishing products to promote health and wellness
- Developed wellness products focused on health and relaxation
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences
- Established strong customer relationships through excellent communication and attentive service
- Lilac makes organic, sustainable and nourishing products to promote health and wellness
Team Member
Six Flags
06.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Contributed to team success by completing jobs quickly and accurately
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Operated register to process payments and collect cash payment for order totals
- Worked different stations to provide optimal coverage and meet production goals
Summer Camp Volunteer
Odyssey Atlanta
06.2024 - 07.2024
- Facilitated conflict resolution among peers, promoting healthy communication skills among campers
- Assisted in training new interns by sharing best practices and providing constructive feedback on performance evaluations
- Supported the achievement of camper goals through consistent encouragement and guidance during challenging activities
- Provided support for campers with diverse needs, fostering an inclusive and welcoming environment
- Contributed to marketing efforts by creating engaging content highlighting the benefits of attending summer camp programs for potential attendees and their families
- Enhanced camper experience by planning and implementing engaging daily activities
Education
Bachelor of Science - Psychology/ Criminal Justice
Kennesaw State University
Kennesaw, GA05-2028
Bachelor of Science - Psychology
Oglethorpe University
Atlanta, GAHigh School Diploma -
Westlake High School
Atlanta, GA05-2024
No Degree - Criminal Justice
Atlanta Technical College
Atlanta, GA05-2022
No Degree - U.S. History II
Point University
Atlanta, GA05-2024
No Degree -
Odyssey Atlanta At Westminister
Atlanta, GA07-2023
Skills
- Microsoft Excel proficiency
- Microsoft Word proficiency
- Microsoft Outlook proficiency
- Team collaboration
- Financial management
- Strong work ethic
- Attention to detail
- Financial analysis
- Project management
- Grant Writing
- Customer service
- Data entry
Timeline
Mental Health Specialist Intern
Odyssey Atlanta
05.2025 - Current
Dog Daycare Attendant
Dogtopia of Midtown
02.2025 - Current
Team Member
Six Flags
06.2024 - 08.2024
Summer Camp Volunteer
Odyssey Atlanta
06.2024 - 07.2024
Finance Intern
Decision Point
10.2023 - Current
Business Owner
Sole Proprietorship
06.2017 - Current
Bachelor of Science - Psychology/ Criminal Justice
Kennesaw State University
Bachelor of Science - Psychology
Oglethorpe University
High School Diploma -
Westlake High School
No Degree - Criminal Justice
Atlanta Technical College
No Degree - U.S. History II
Point University
No Degree -
Odyssey Atlanta At Westminister
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