Ryan Lee
Austin,TX
Summary
Results-oriented customer service professional with extensive experience in sales and operations gained at Izumi Sushi And Grill. Demonstrated ability to manage multiple tasks effectively while maintaining high levels of customer satisfaction. Proficient in point of sale systems and team collaboration, driving exceptional service in a fast-paced environment. Career goal focused on leveraging skills to enhance customer experiences and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Izumi Sushi And Grill
West Lake Hills, TX
10.2024 - 02.2025
- Ensured swift delivery of food with professionalism and respect.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Assisted in training new servers.
Server
Snow Pea Asian Bistro
Austin, TX
10.2023 - 10.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Vista Ridge High School
Cedar Park, TX10-2022
Some College (No Degree) - Business Accountancy
Austin Community College
Austin, TXSkills
- Team member support
- Strong work ethic
- Sales knowledge
- Customer service
- Multitasking and organization
- Point of sale operation
Certification
- TABC Alcohol Certification.
- Food Handler's Certification.
Languages
English
Native/ Bilingual
Mandarin Chinese
Native/ Bilingual
Spanish
Limited
Timeline
Server
Izumi Sushi And Grill
10.2024 - 02.2025
Server
Snow Pea Asian Bistro
10.2023 - 10.2024
High School Diploma -
Vista Ridge High School
Some College (No Degree) - Business Accountancy
Austin Community College
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