Gabrielle Holloway
North Little Rock,Arkansas
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Little Rock Diagnostic Clinic
Little Rock, AR
09.2020 - 07.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Patient Care Technician
UAMS Hospital
Little Rock, AR
09.2018 - 07.2019
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Waitress
Hooters
Little Rock, AR
06.2018 - 11.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Feed Tech
Arkansas Pediatric Facility
North Little Rock, AR
08.2016 - 03.2017
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Implemented care and efficiency improvements to support and enhance office operations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
LPN - Nursing
Baptist Health College
Little Rock, AR12.2024
High School Diploma -
NLR Highschool
North Little Rock, AR05.2012
Skills
- Payment Collection
- Phlebotomy
- Data Entry
- Medical office administration
- Medical Terminology
- HIPAA Compliance
- Patient Flow Management
- Patient Scheduling
- Patient-focused care
- EMR / EHR
- Adaptable
- Compassionate
- Vital Sign Monitoring
Timeline
Medical Assistant
Little Rock Diagnostic Clinic
09.2020 - 07.2023
Patient Care Technician
UAMS Hospital
09.2018 - 07.2019
Waitress
Hooters
06.2018 - 11.2018
Feed Tech
Arkansas Pediatric Facility
08.2016 - 03.2017
LPN - Nursing
Baptist Health College
High School Diploma -
NLR Highschool
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