Summary
Overview
Work History
Education
References
Timeline
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Gabrielle Jones

Santa Rosa,CA

Summary

An enthusiastic and positive team player with close attention to detail who values multiple perspectives, has strong interpersonal skills, and remains enaged on strategic priorities. Resourceful recruiter with over 3 years of experience communicating and collaborating effectively with all levels of personnel, agencies, and clients to facilitate services. Flexible and focused colleague with expertise in customer relationship management.

Overview

8
8
years of professional experience

Work History

Senior Recruiter/Care Coordinator

From the Heart Senior Services
Santa Rosa, CA
02.2021 - Current
  • Interview and qualify prospective caregivers through screening questions, background investigations, authenticate Social Security documentation and citizenship, and verify references
  • Create and maintain caregiver files by processing third party liability insurance and criminal bonds, communicating with caregivers for valid documentation, and implementing company policies
  • Manage active caregivers through consulting and preserving their documentation, client concerns, and referrals, while maintaining confidentiality
  • Understand clients needs and accurately explain company policies and contracts with prospective clients to successfully coordinate and schedule caregivers
  • Effectively collaborate with coworkers to ensure client requirements are satisfactory and high quality through problem solving and efficient communication
  • Responsible for on-call tasks such as emergency scenarios and onboarding new clients during weekdays and weekends.

Logistics Manager/Client Relations

Stamp Associates Viticulture
Sebastopol, CA
05.2017 - 11.2020
  • Collaborated directly with CEO and Director of Operations to ensure quality selection of material and maintained strong relationships with all clients and suppliers
  • Facilitated directly with clients to assist with order inquiries, production management, product education, and delivery services
  • Verified and sourced all product inventory with suppliers, and submitted final reports to clients
  • Coordinated and scheduled delivery with clients and shipping distributors to ensure timely delivery
  • Prepared and delivered quality assurance, cost analysis proposals, contracts, and product documentation to clients
  • Initiated communication including meeting in person, email, telephone, and text with clients and facilities
  • Co-managed all evaluations of sampling grapevines in the field in order to screen for healthy products.

Substitute Teacher

Marin County Office of Education
San Rafael, CA
10.2016 - 05.2017
  • Responsible for preparing and delivering curriculum based on teachers guidelines
  • Identified and adapted to student's needs in order to support all learning stages and abilities
  • Employed classroom management techniques to provide a safe and effective learning environment.

Transportation Coordinator

Salem Health Hospital and Clinics
Salem, OR
09.2015 - 06.2016
  • Managed and developed a grant funded transportation program for one of the largest acute care hospitals in Oregon while remaining in budget
  • Coordinated safe transportation for high risk patients to and from their appointments to ensure health needs were a priority
  • Produced monthly transportation infographic and excel documents displaying program quality
  • Maintained and organized patient information in documents and spreadsheets for maximum program efficiency
  • Responsible for customer service and communication through follow up phone calls, face to face conversations, and email contact.

Education

Bachelor of Science in Public Health -

Oregon State University

References

Available Upon Request

Timeline

Senior Recruiter/Care Coordinator

From the Heart Senior Services
02.2021 - Current

Logistics Manager/Client Relations

Stamp Associates Viticulture
05.2017 - 11.2020

Substitute Teacher

Marin County Office of Education
10.2016 - 05.2017

Transportation Coordinator

Salem Health Hospital and Clinics
09.2015 - 06.2016

Bachelor of Science in Public Health -

Oregon State University

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Gabrielle Jones